Product Manager (Onboarding/KYC)

Wwshemi; Dubai; On-site; AED 360,000 - 540,000; Full time

Job summary

Wwshemi in Dubai is seeking a growth-minded Product Manager (mid to senior) to own the end-to-end Onboarding and KYC journey, from Registration through first Deposit. You will drive growth, remove friction, and ensure regulatory compliance while delivering a seamless user experience.

You’ll collaborate with Engineering, Design, Data, Compliance, Risk, and Legal to translate requirements into clear PRDs, run funnel analyses, and run A/B tests to optimize activation, time-to-deposit, and pass

Qualifications

• 5–8+ years in product management with onboarding, activation, identity verification (KYC), or payments.
• Strong metrics mindset with growth and acquisition focus.
• Excellent user-centric and design-focused approach.

Responsibilities

• Own the Onboarding Lifecycle from Registration to First Deposit.
• Run funnel analysis and A/B tests to boost conversions.
• Collaborate with Compliance, Risk, and Legal to meet regulatory requirements.
• Align with Engineering, Design, Data, and Ops to specify PRDs.
• Manage vendor integrations for IDV and payments.
• Define KPIs like activation rate and time-to-deposit, and iterate based on data.

Skills

User onboarding

Activation

KYC/AML

Growth analytics

Cross-functional leadership

APIs familiarity

Tools

APIs

Analytics tools

Job description

Product Manager (Onboarding/KYC)

Department: Product

Employment Type: Full Time

Location: Dubai

Description

We are looking for a growth-minded Product Manager (mid to senior level) to own and optimize our end-to-end Onboarding experience. In this role, you will lead the critical user journey from initial Registration through KYC (Know Your Customer) verification to their first Deposit. Your main focus will be driving growth, removing friction, and converting prospective users into active customers while maintaining regulatory compliance.

What You’ll Be Doing

• Own the Onboarding Lifecycle: Define the strategy, roadmap, and execution for the complete Registration > KYC > First Deposit flow.
• Optimize Conversion & Reduce Friction: Run funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
• Balance UX with Compliance: Partner closely with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without creating unnecessary UX friction.
• Collaborate Cross-Functionally: Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
• Manage Vendor Integrations: Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
• Measure & Iterate: Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and continuously use data insights to iterate on the product.

What You'll Bring

• 5-8+ years of PM Experience: Proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
• Growth Mindset: Deeply metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
• User-Centric & Design-Focused: Demonstrated ability to build frictionless, high-converting digital user experiences.
• Technical & Data Savvy: Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
• Cross-Functional Collaborator: Excellent communication skills with an ability to align compliance, engineering, and business stakeholders toward a shared vision.
• Thrives in Fast-Paced Environments: Comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.