Senior Marine Operations & Credit Collections Advisor

RINA; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

RINA in Dubai is seeking a Senior Operations & Credit Collection Advisor to manage the full lifecycle of marine survey jobs, support contract and invoice management, and lead credit collection activities. You will join a young, collaborative team in a multinational environment where support and knowledge-sharing are everyday essentials.

The role requires organization, autonomy, and ownership in a dynamic international market.

Qualifications

• 3 years of experience in administrative, operational or business support roles.
• Experience in invoicing, contract administration OR credit collection is a plus.
• Fluent in English, both written and spoken.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Familiarity with CRM systems such as Salesforce is considered a plus.
• Highly organized and able to manage multiple priorities simultaneously without losing accuracy.
• Self-disciplined and able to work independently, taking ownership of own workload and deadlines.
• Comfortable in a dynamic environment where priorities can change quickly.
• Good communicator with both clients and internal teams.
• Proactive and solution-oriented approach.

Responsibilities

• Manage the full lifecycle of marine survey jobs ensuring accuracy and timeliness at every stage.
• Coordinate ships surveys logistics
• Issue and validate invoices for all assigned jobs, ensuring alignment with contract terms
• Address billing inquiries and discrepancies in coordination with the commercial support team
• Monitor outstanding receivables and manage structured follow-up with clients on overdue payments
• Maintain accurate records of payment status and client correspondence
• Coordinate with internal teams and elevate critical cases to the line manager when required
• Support the preparation of documentation for external recovery agency when necessary
• Flag accounts at risk and ensure timely internal reporting
• Handle incoming and outgoing client communication through the shared team mailbox

Skills

English fluency

Organized

Independent

CRM (Salesforce)

MS Office

Education

High School Diploma/GED in Business Administration/Finance/Economics

Tools

Microsoft Excel

Outlook

Salesforce

Job description

RINA in Dubai is seeking a Senior Operations & Credit Collection Advisor to manage the full lifecycle of marine survey jobs, support contract and invoice management, and lead credit collection activities. You will join a young, collaborative team in a multinational environment where support and knowledge-sharing are everyday essentials.

The role requires organization, autonomy, and ownership in a dynamic international market.