Marine Operations & Credit Collections Specialist

RINA Piraeus Team; United Arab Emirates; On-site; AED 90,000 - 140,000; Full time

Job summary

RINA is recruiting an Operations & Credit Collection Advisor to join our Dubai office in the Middle East and India Marine division. You will manage the full lifecycle of marine survey jobs, handle invoicing and credit collection, and collaborate across commercial, finance and technical teams.

We value an organized, autonomous professional who can work in an international environment, own workloads and deliver timely results while maintaining strong client relationships and accurate records.

Qualifications

• 3 years of experience in administrative, operational or business support roles.
• Experience in invoicing, contract administration OR credit collection is considered a plus.
• Fluent in English, both written and spoken.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Familiarity with CRM systems such as Salesforce is considered a plus
• Highly organized and able to manage multiple priorities simultaneously without losing accuracy.
• Self-disciplined and able to work independently, taking ownership of own workload and deadlines.
• Comfortable in a dynamic environment where priorities can change quickly.
• Good communicator with both clients and internal teams.
• Proactive and solution-oriented approach.

Responsibilities

• Manage the full lifecycle of marine survey jobs with accuracy and timeliness.
• Issue and validate invoices, align with contract terms and pricing.
• Address billing inquiries and discrepancies with the commercial support team.
• Monitor receivables and follow up on overdue payments.
• Maintain records of payment status and client correspondence.
• Coordinate with internal teams; escalate critical cases to the line manager.
• Prepare documentation for external recovery agencies when needed.
• Flag accounts at risk and ensure timely internal reporting.
• Handle client communications via the shared mailbox with professionalism.
• Maintain full correspondence history for continuity and traceability.
• Build and maintain client relationships for operational and billing matters.
• Work with commercial, finance and technical teams for seamless service.
• Support the Operational Manager in coordinating the Dubai team.
• Contribute to the implementation of new tools, including CLM platforms.

Skills

English fluency

Communication

Organizational skills

Independent worker

Proactive

Education

High School Diploma/GED in Business Administration Finance Management or Economics

Tools

Excel

Outlook

Salesforce

Job description

RINA is recruiting an Operations & Credit Collection Advisor to join our Dubai office in the Middle East and India Marine division. You will manage the full lifecycle of marine survey jobs, handle invoicing and credit collection, and collaborate across commercial, finance and technical teams.

We value an organized, autonomous professional who can work in an international environment, own workloads and deliver timely results while maintaining strong client relationships and accurate records.