Senior Lead Waiter – Luxury Dubai Dining

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury dining establishment in Dubai is looking for an experienced Senior Waiter to enhance guest experiences and lead the service team. This role requires 3-5 years in fine dining, strong leadership skills, and extensive knowledge of food and beverages. Responsibilities include providing excellent customer service, training junior staff, and managing guest orders effectively. The position is full-time and offers a vibrant work environment where flexibility is essential.

Qualifications

• 3-5 years of experience in fine dining or upscale restaurants.
• Previous leadership experience as a head waiter or team lead.
• Demonstrated ability to work efficiently in a fast-paced environment.

Responsibilities

• Provide outstanding customer service ensuring guest satisfaction at all times.
• Lead and mentor junior wait staff setting high standards for service excellence.
• Upsell menu items and promote daily specials.

Skills

Customer service excellence

Leadership and mentoring

POS system proficiency

Interpersonal communication

Food and beverage knowledge

Problem-solving

Education

High school diploma or equivalent

Food safety certification (preferred)

Wine certification (preferred)

Job description

A luxury dining establishment in Dubai is looking for an experienced Senior Waiter to enhance guest experiences and lead the service team. This role requires 3-5 years in fine dining, strong leadership skills, and extensive knowledge of food and beverages. Responsibilities include providing excellent customer service, training junior staff, and managing guest orders effectively. The position is full-time and offers a vibrant work environment where flexibility is essential.