Senior Key Account Manager - Data Centre & ICT Infra (UAE)

ECOSS & Co; Dubai; Hybrid; AED 500,000 - 800,000; Full time

Benefits offered by this job

Performance bonus

Medical insurance

Job summary

ECOSS & Co. is seeking a senior Key Account Manager to own the full commercial relationship across government, semi-government, and private-sector clients in the UAE.

You will manage account plans, grow the installed base, win new projects, protect margins and renew service contracts through the full data centre lifecycle. The role is hybrid, requiring experience with tenders, complex stakeholder management, and deep knowledge of ICT infrastructure and security systems.

Qualifications

• 7–10 years of quota-carrying B2B sales experience, with at least 5 years selling to UAE government or semi-government entities.
• Existing, live relationships with decision-makers in UAE federal or local government entities.
• Proven record of winning and growing large accounts in data centres, ICT infrastructure, security systems or related fields.
• Hands-on UAE government tendering experience, including e-procurement platforms, bank guarantees and government contract terms.
• Fluent Arabic and English, spoken and written.
• Strong negotiation and stakeholder skills, comfortable with a director-general and a site engineer on the same day.
• Disciplined use of CRM, forecasting and reporting.
• Bachelor's degree in Business, Engineering, IT or related field

Responsibilities

• Carry revenue, gross margin and growth targets for your named accounts.
• Build written account plans: decision-makers, budget cycles, installed base, opportunities, risks and 12-24 month actions.
• Map and work the full buying centre, from director-general and C-level to procurement, finance and site technical teams.
• Generate and qualify opportunities: expansions, tech refresh, new sites, DR, edge and modular deployments, AI and high-density capacity, service contracts.
• Lead the commercial side of tenders, RFPs and direct proposals: bid/no-bid, pricing, compliance, submission and clarifications.
• Protect and grow the installed base, including AMC renewals, scope extensions and additional sites.
• Keep CRM, pipeline and forecast data accurate; own collections follow-up with Finance.
• Represent the company at industry events, forums and exhibitions.

Skills

Quota-carrying B2B sales

Government & semi-government sales UAE

Negotiation & stakeholder management

Forecasting & reporting

Relationship building with decision‑m‑

Education

Bachelor's degree in Business/Engineering/IT

Tools

CRM software

E-procurement platforms

Job description

ECOSS & Co. is seeking a senior Key Account Manager to own the full commercial relationship across government, semi-government, and private-sector clients in the UAE.

You will manage account plans, grow the installed base, win new projects, protect margins and renew service contracts through the full data centre lifecycle. The role is hybrid, requiring experience with tenders, complex stakeholder management, and deep knowledge of ICT infrastructure and security systems.