Senior Insurance Claims Manager – Motor & Non-Motor (UAE)

Combuzz; Abu Dhabi; Sur place; AED 300 000 - 540 000; Plein temps

Résumé du poste

Combuzz is seeking an experienced Insurance Claims Manager in Abu Dhabi to lead Motor and Non-Motor claims operations, ensuring efficient assessments, investigations, approvals and settlements. You will drive performance, costs control, and customer satisfaction in a regulated environment.

The role requires a senior professional with 15–20 years in general insurance claims and at least 5 years in a managerial position, plus ACII or FIII qualification.

Qualifications

• ACII or FIII professional qualification is mandatory.
• 15–20 years in general insurance claims with at least 5 years in a managerial role.
• Strong Motor and Non-Motor claims knowledge and regulatory awareness (CBUAE).
• Excellent leadership, negotiation and decision-making abilities.

Responsabilités

• Lead Motor and Non-Motor claims operations, including assessment, investigation, approval and settlement.
• Manage complex, high-value claims, reserves, fraud investigations, recoveries and disputes.
• Ensure compliance with UAE regulations, CBUAE requirements and internal policies.
• Monitor costs, loss ratios, KPIs and turnaround times for the department.
• Manage relationships with brokers, garages, loss adjusters, surveyors, legal advisors and reinsurers.
• Lead, mentor and manage a 7–8 member claims team and ensure timely delivery.
• Prepare and present claims performance reports to senior management.
• Liaise with the Central Bank of the UAE (CBUAE) when required.

Connaissances

Leadership

Negotiation

Regulatory compliance

Analytical skills

Claims management

Formation

Graduate degree

Postgraduate degree

ACII or FIII

Description du poste

Combuzz is seeking an experienced Insurance Claims Manager in Abu Dhabi to lead Motor and Non-Motor claims operations, ensuring efficient assessments, investigations, approvals and settlements. You will drive performance, costs control, and customer satisfaction in a regulated environment.

The role requires a senior professional with 15–20 years in general insurance claims and at least 5 years in a managerial position, plus ACII or FIII qualification.