Senior Insurance Claims Leader (Motor & Non-Motor)

Combuzz HR Solutions; Dubai; On-site; AED 550,000 - 850,000; Full time

Job summary

Combuzz HR Solutions in Dubai seeks an experienced Insurance Claims Manager to lead Motor and Non-Motor claims operations, overseeing assessment, investigation, approval and settlement.

You will manage complex, high‑value claims, reserves, fraud investigations, recoveries and disputes, ensure compliance with UAE regulations and CB UAE requirements, and monitor costs, KPIs and turnaround times while mentoring a team of 7–8.

Qualifications

• 15–20 years of general insurance claims experience.
• At least 5 years in a managerial role within a reputed UAE insurance company.
• Strong technical expertise in Motor and Non-Motor claims.
• Mandatory professional insurance qualification: ACII or FIII.

Responsibilities

• Lead and oversee Motor and Non-Motor claims operations, including assessment, investigation, approval, and settlement.
• Manage complex and high-value claims, reserves, fraud investigations, recoveries, and disputes.
• Ensure compliance with UAE insurance regulations, CBUAE requirements, and internal policies.
• Monitor claims costs, loss ratios, turnaround times, and departmental KPIs.
• Manage relationships with brokers, garages, loss adjusters, surveyors, legal advisors, and reinsurers.
• Lead, mentor, and manage a claims team of 7–8 members, ensuring performance and timely delivery.
• Prepare and present claims performance reports to senior management.
• Liaise with the Central Bank of the UAE (CBUAE) when required.

Skills

Leadership

Analytical

Negotiation

Decision-making

Education

ACII or FIII

Job description

Combuzz HR Solutions in Dubai seeks an experienced Insurance Claims Manager to lead Motor and Non-Motor claims operations, overseeing assessment, investigation, approval and settlement.

You will manage complex, high‑value claims, reserves, fraud investigations, recoveries and disputes, ensure compliance with UAE regulations and CB UAE requirements, and monitor costs, KPIs and turnaround times while mentoring a team of 7–8.