Senior Gaming Technician - Lead Installations & Maintenance

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island in Ras Al Khaimah, UAE seeks a Senior Technician to join the Gaming Technician team. You will lead technicians in daily installation, repair and maintenance of gaming equipment, ensuring safety and compliance with procedures.

Minimum 3 years as a gaming or EGM technician, secondary diploma or higher, and gaming certifications or training are required. Strong English and MS Office skills are essential for communication and reporting.

Qualifications

• Strong English communication skills.
• Gaming - related certification or relevant technical training; strong knowledge of gaming products, equipment, systems, and applicable regulations

Responsibilities

• Coordinate and lead the Technicians to conduct daily installation, repair and maintenance work according to established policies and procedures
• Perform maintenance according to the preventative maintenance program and as ad hoc needs arise
• Update the status and ensure completion of work orders
• Update and maintain the maintenance records of Gaming equipment
• Maintain the integrity of table games and equipment, EGM assets, machines and information
• Monitor and request inventory of all gaming-related items
• Report and elevate problems to the Supervisor
• Conduct installation, repair and maintenance work under strict safety conditions
• Ensure equipment, tools and work areas are kept clean, tidy and safe
• Continually improve health and safety standards
• Assist and perform duties assigned by the Supervisor and assume responsibilities in the Supervisor’s absence
• Guide Technicians to installation, repair and maintain gaming operating equipment properly and safely to achieve department goals
• Participate in daily briefings and share relevant information with the team
• Test and correct any deviations from service procedures swiftly through on the job training
• Assess work quality standards and arrange refresher training to maintain Team Members’ competency levels
• Interact with Department and Company Team Members, management, and contractors professionally and positively
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
• Adhere to the Company policies and procedures and comply with the Code of Conduct
• Remain well-mannered and well-groomed as per Department and Company standards
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
• Participate in the Company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible

Job description

Wynn Al Marjan Island in Ras Al Khaimah, UAE seeks a Senior Technician to join the Gaming Technician team. You will lead technicians in daily installation, repair and maintenance of gaming equipment, ensuring safety and compliance with procedures.

Minimum 3 years as a gaming or EGM technician, secondary diploma or higher, and gaming certifications or training are required. Strong English and MS Office skills are essential for communication and reporting.