Senior Fleet Specialist - Last-Mile Logistics

Talabat Holding; Dubai; Presencial; AED 180.000 - 260.000; Jornada completa

Descripción de la vacante

talabat is seeking a Senior Fleet Specialist to drive last-mile delivery efficiency in Dubai. The role focuses on fleet performance, rider support, and capacity planning across multiple regions, with close collaboration to ensure reliable delivery and cost-effective operations.

You will analyze operational data, support fleet planning for new launches, and coordinate with 3PL providers and internal teams to optimize delivery outcomes. On-site work is required in Dubai, UAE.

Formación

• Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.
• 3–4 years of fleet experience, with at least 2 years in fleet management.
• Ability to analyze fleet data and monitor performance indicators.

Responsabilidades

• Provide hands-on support for last-mile logistics initiatives and operations.
• Maintain efficient daily fleet operations across delivery activities.
• Support outbound, inbound and reverse logistics requirements.
• Monitor fleet performance against objectives and report trends to management.
• Collaborate with teams to address fleet performance concerns and improve procedures.

Conocimientos

Excel/Google Sheets

Data analysis

Fleet performance metrics

Clear reporting

Educación

Bachelor's degree in Logistics or related field

Herramientas

Microsoft Excel

Descripción del empleo

Senior Fleet Specialist - Last-Mile Logistics Job Snapshot - Role: Senior Specialist Fleet - Location: Dubai, United Arab Emirates - Industry: Logistics and Supply Chain - Function: Logistics - Experience: 3-4 years of fleet experience, including at least 2 years in fleet management - Job Type: Full Time - Work Arrangement: On-site

Country: United Arab Emirates

City: Dubai

Industry: Logistics and Supply Chain

Function: Logistics

Salary: Not disclosed

Gender: No Preference

Candidate Nationality: Not specified

Job Type: Full Time

Work Arrangement: On-site

Key Responsibilities

• Provide hands‑on support for the implementation of last‑mile logistics initiatives.
• Help maintain efficient daily fleet operations across assigned delivery activities.
• Support operational requirements involving outbound, inbound and reverse logistics.
• Monitor fleet performance against established business objectives.
• Identify operational challenges affecting delivery efficiency.
• Coordinate with relevant teams to address fleet performance concerns.
• Support the consistent application of operational procedures.
• Contribute to improvements in the reliability and efficiency of delivery operations.

Fleet Performance Monitoring

• Track key fleet performance indicators, including delivery speed, cancellation rates, unit economics and customer star ratings.
• Maintain accurate and accessible performance information for regular operational discussions.
• Review daily performance metrics to identify trends and areas requiring attention.
• Evaluate operational data to support fleet performance decisions.
• Monitor progress against agreed improvement initiatives.
• Prepare detailed fleet performance reports for management.
• Provide additional reports and analysis when requested.
• Communicate relevant findings and recommendations to operational stakeholders.

Rider Support and Team Coordination

• Manage a team responsible for providing direct operational support to riders.
• Monitor daily team activities and performance indicators.
• Coordinate rider support requirements with relevant operational functions.
• Help team members address day‑to‑day operational challenges.
• Maintain clear communication regarding fleet priorities and expectations.
• Mentor and support new team members.
• Encourage effective teamwork and consistent operational performance.

Fleet Planning and New Launches

• Support fleet planning for new store launches.
• Coordinate logistics requirements for expansion into new regions.
• Assess driver and rider supply needs for planned operational activities.
• Help ensure sufficient delivery capacity is available for new launches.
• Collaborate with stakeholders to align fleet availability with operational demand.
• Review delivery capacity requirements during seasonal peak and off‑peak periods.
• Support driver supply planning based on anticipated business needs.
• Identify potential capacity gaps and coordinate appropriate operational responses.

Third‑Party Logistics Coordination

• Liaise with third‑party logistics (3PL) providers on fleet performance requirements.
• Monitor the performance of drivers supplied by external logistics partners.
• Review delivery performance against company standards.
• Communicate operational expectations to relevant logistics providers.
• Coordinate with partners to address performance concerns.
• Support improvements in the efficiency of outsourced delivery operations.
• Maintain productive working relationships with external logistics stakeholders.

Operational Improvement and Technology

• Identify opportunities to improve fleet efficiency and operational performance.
• Contribute to the evaluation of new tools and technologies for fleet operations.
• Support the implementation of approved process improvements.
• Review existing workflows to identify practical efficiency opportunities.
• Work with relevant teams to introduce operational enhancements.
• Monitor the results of implemented improvements.
• Recommend changes supported by operational data and field experience.
• Help strengthen the consistency and effectiveness of fleet management processes.

Reporting and Stakeholder Communication

• Prepare regular operational performance updates for management.
• Analyze fleet data to support informed business decisions.
• Present key performance findings in a clear and structured manner.
• Coordinate with internal stakeholders on operational priorities.
• Maintain communication with external logistics partners.
• Provide timely updates on fleet performance, capacity planning and improvement activities.
• Respond to additional reporting requirements as assigned.

Qualifications and Experience

Education - Bachelor 's degree in Logistics, Supply Chain, Business Administration or another relevant field.

Professional Experience

• Minimum 3-4 years of experience in fleet-related roles.
• At least 2 years of experience in fleet management.
• Proven experience managing a fleet of drivers or logistics teams.
• Practical understanding of delivery fleet operations.
• Experience monitoring operational performance and coordinating logistics activities.

Technical and Analytical Skills

• Proficiency in Microsoft Excel and Google Sheets.
• Ability to manage and analyze large datasets.
• Experience working with vehicle performance information, driver behavior data and operational costs.
• Ability to monitor and interpret fleet performance indicators.
• Strong analytical and reporting capabilities.
• Ability to identify trends and recommend operational improvements.
• Familiarity with fleet efficiency and cost‑related performance measures.

Commercial and Operational Knowledge

• Strong commercial awareness.
• Familiarity with lean economics.
• Understanding of operational costs and fleet efficiency.
• Ability to consider business performance when evaluating logistics decisions.
• Knowledge of driver supply planning and delivery capacity requirements.
• Understanding of the relationship between fleet performance and delivery service outcomes.

Professional Competencies

• Strong organizational and coordination skills.
• Ability to manage daily operational priorities.
• Practical problem‑solving abilities.
• Clear communication with internal teams and external partners.
• Confidence working with fleet performance data.
• Ability to support and guide operational team members.
• Attention to detail when preparing reports and reviewing performance.
• Proactive approach to identifying operational improvements.
• Ability to collaborate across different business functions.

About the Role at talabat

The Senior Fleet Specialist contributes to the day‑to‑day effectiveness of talabat 's last‑mile delivery network. The position combines fleet performance management, rider support, delivery capacity planning and coordination with third‑party logistics providers. It also offers involvement in operational improvement initiatives and the introduction of tools and processes that support more efficient fleet operations.

About talabat

talabat is an on‑demand food and grocery delivery platform operating across the Middle East and North Africa. The company connects customers with restaurants and local businesses through its delivery services, supported by technology and logistics operations. talabat is part of the Delivery Hero Group, an international local delivery platform headquartered in Berlin, Germany.