Senior Fleet Operations & Analytics Lead

Talabat Holding; Dubai; On-site; AED 201,000 - 301,000; Full time

Job summary

Talabat Holding is seeking a Sr Specialist Fleet to oversee last-mile operations across the UAE. You will manage outbound, inbound and reverse logistics, drive operational excellence, and deploy tools to boost fleet performance.

You will lead a team supporting riders, monitor KPIs such as delivery speed, cancellations, unit economics and star ratings, and collaborate with internal and 3PL partners to ensure peak fleet efficiency and cost effectiveness.

Qualifications

• 3-4 years experience in fleet roles and at least 2 years in fleet management.
• Proficiency in Microsoft Excel and Google Sheets for managing and analyzing large data sets on vehicle performance, driver behavior, and costs.
• Strong commercial awareness and familiarity with lean economics.

Responsibilities

• Provide hands-on operational support for last mile implementations.
• Ensure KPIs such as delivery speed, cancellation rates, unit economics and star ratings are tracked and discussed.
• Manage a team that directly supports riders and tracks daily performance metrics.
• Identify and implement new tools, technologies, and processes to improve fleet efficiency and operational performance.
• Track progress and prepare detailed reports for management, including ad-hoc requests.
• Plan new launches of stores and regions and ensure optimum supply.
• Liaise with internal and external stakeholders for seasonal peak/off-peak periods and driver supply.
• Coordinate with 3PL providers to ensure driver performance meets standards.
• Mentor and support new team members.

Skills

Fleet management

Data-driven decision making

Strong commercial awareness

Lean principles

Education

Bachelor degree in Logistics, Supply Chain, Business Administration or related field

Tools

Excel

Google Sheets

Job description

Talabat Holding is seeking a Sr Specialist Fleet to oversee last-mile operations across the UAE. You will manage outbound, inbound and reverse logistics, drive operational excellence, and deploy tools to boost fleet performance.

You will lead a team supporting riders, monitor KPIs such as delivery speed, cancellations, unit economics and star ratings, and collaborate with internal and 3PL partners to ensure peak fleet efficiency and cost effectiveness.