Product Manager - Logistics Rider Platform

Talabat Holding; Dubai; On-site; AED 300,000 - 600,000; Full time

Job summary

talabat is seeking an experienced Product Manager for the Logistics Rider vertical in Dubai, UAE. You will drive product roadmap, develop features, and coordinate with local and regional logistic teams to optimize rider operations and customer experiences.

Ideal candidates bring strong SQL and BigQuery skills, plus proven ability to manage multiple stakeholders across markets and deliver data-driven product improvements.

Qualifications

• Educational requirements: Bachelor's degree is required.
• Advanced degree or relevant certification in data analytics or product management is an advantage.
• Professional experience: 6-7 years of experience, preferably in logistics or product management.

Responsibilities

• Develop product roadmap for the Logistics Rider vertical.
• Collaborate with local and regional teams to gather requirements and prioritize improvements.
• Lead prioritization and roadmap discussions across markets.
• Support product discovery, testing and rollout of new features.
• Monitor product performance and translate data insights into recommendations.

Skills

SQL

BigQuery

Product Roadmap

Stakeholder Management

Data Analysis

Looker Studio

Education

Bachelor's degree

Advanced degree or certification in data analytics or product management

Tools

BigQuery

Looker Studio

Job description

Product Manager - Logistics Rider Platform Job Snapshot - Role: Product Manager - Logistics Rider - Location: Dubai, United Arab Emirates - Industry: Internet - Function: Product Management - Experience: 6-7 years of experience, preferably in logistics, product management or related roles - Job Type: Full Time - Work Arrangement: On-site

Position Overview talabat, part of the Delivery Hero Group, is seeking an experienced product management professional to support its Logistics Rider vertical in Dubai, United Arab Emirates. The role focuses on product roadmap planning, feature development, operational issue resolution and collaboration with local and regional logistics teams. You will work closely with Heads of Logistics, Performance Managers, Regional Functional Heads and Product Owners to identify product requirements, evaluate business opportunities and prioritize improvements. You will also support central product teams throughout the development and rollout of new features, monitor product performance and coordinate responses to technical issues affecting logistics operations. The successful candidate will bring strong analytical capabilities, practical experience with SQL and BigQuery, and the ability to manage multiple stakeholders and product initiatives across different markets.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Internet - Function: Product Management - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

• - Product Roadmap Planning - Collaborate with local Heads of Logistics and Performance Managers to understand operational product requirements.
• - Engage Regional Functional Heads and Product Owners to gather requirements for the Logistics Rider vertical.
• - Identify product challenges and opportunities based on business and operational needs.
• - Develop business cases that clearly define problems and estimate the size of potential opportunities.
• - Lead the product prioritization process every six months.
• - Align roadmap priorities with logistics objectives and key results (OKRs).
• - Consider the requirements of local and regional logistics teams when evaluating product initiatives.
• - Coordinate roadmap discussions with relevant stakeholders.
• - Communicate product priorities, planned developments and roadmap decisions across involved teams.
• - New Product Features and Development - Support central product teams during product discovery and problem identification.
• - Contribute operational insights to product development discussions.
• - Assist with the evaluation of proposed product features and improvements.
• - Support product testing activities before new features are introduced.
• - Coordinate with relevant teams during feature rollout.
• - Help ensure product developments address identified logistics requirements.
• - Communicate implementation updates to local and regional stakeholders.
• - Share information about new features before and after launch.
• - Support coordination between business teams and central product teams throughout the development process.
• - Product Performance and Analytics - Identify relevant success metrics for new product features.
• - Monitor product performance against agreed indicators.
• - Support the development of reporting dashboards.
• - Analyze operational and product data to identify trends and improvement opportunities.
• - Use data insights to evaluate the effectiveness of product changes.
• - Review available information to understand operational challenges.
• - Translate analytical findings into practical recommendations.
• - Communicate product performance results to relevant stakeholders.
• - Support data-driven prioritization and product improvement decisions.
• - Technical Issues and Product Support - Assist country teams in identifying and addressing product-related issues.
• - Evaluate the operational impact of technical problems.
• - Coordinate with relevant teams to investigate reported issues.
• - Act as the primary contact during product emergencies.
• - Identify critical product bugs requiring urgent attention.
• - Prioritize technical issues according to their operational impact.
• - Escalate critical bugs to product support teams.
• - Follow up with relevant stakeholders regarding issue resolution.
• - Maintain clear communication during significant product incidents.
• - Support timely coordination between logistics teams and technical support functions.
• - Stakeholder Management and Communication - Build effective working relationships with local and regional logistics stakeholders.
• - Coordinate with Product Owners and central product teams.
• - Communicate complex product concepts to colleagues with different technical and operational backgrounds.
• - Gather and consolidate feedback from multiple markets.
• - Support alignment between logistics requirements and product development priorities.
• - Manage communication across teams involved in product initiatives.
• - Provide updates on roadmap progress, feature launches and technical concerns.
• - Facilitate collaboration between business, logistics and product stakeholders.
• - Manage competing priorities while maintaining clear communication and accountability.
• - Product Initiative Management - Coordinate multiple product-related initiatives simultaneously.
• - Organize activities according to agreed business priorities.
• - Monitor progress across development, testing and rollout activities.
• - Identify potential challenges affecting product initiatives.
• - Work independently to manage assigned responsibilities.
• - Maintain visibility of important product developments and operational issues.
• - Support timely completion of product-related activities.
• - Adjust priorities when business requirements or operational conditions change.

Qualifications and Experience

• Educational Requirements - Bachelor 's degree is required.
• Advanced degree or relevant certification in data analytics or product management is an advantage.
• Professional Experience - 6-7 years of professional experience, preferably in logistics, product management or related roles.
• Experience in food delivery, e-commerce or quick commerce is highly advantageous.
• Familiarity with logistics operations and product development processes.
• Experience coordinating with multiple business and technical stakeholders.
• Ability to manage product initiatives across different teams or markets.
• Technical and Analytical Skills - Strong ability to interpret complex datasets.
• Experience using data to identify business insights and recommend actions.
• Good knowledge and practical experience with SQL.
• Experience working with BigQuery.
• Familiarity with reporting and dashboard tools, including Google Looker Studio.
• Strong analytical and data-driven problem-solving skills.
• Ability to diagnose operational and product-related issues.
• Capacity to evaluate problems and identify effective solutions quickly.
• Understanding of product performance measurement and reporting.
• Ability to translate analytical findings into business recommendations.
• Product Management Capabilities - Understanding of product roadmap planning and prioritization.
• Ability to gather and evaluate business requirements.
• Experience supporting product development and feature rollout activities.
• Familiarity with product testing and performance monitoring.
• Ability to prepare business cases for product improvements.
• Understanding of objectives and key results as a planning framework.
• Ability to assess the operational impact of product issues.
• Strong organizational skills for managing concurrent initiatives.
• Communication and Stakeholder Skills - Excellent written and spoken English communication skills.
• Arabic language proficiency is an advantage but is not essential.
• Ability to explain complex concepts clearly to diverse audiences.
• Strong interpersonal and stakeholder coordination skills.
• Experience working with internal and external stakeholders.
• Ability to communicate effectively across different markets and functional teams.
• Confidence presenting findings, recommendations and product updates.
• Ability to maintain productive working relationships with business and technical colleagues.
• Professional Competencies - Strong analytical thinking and sound judgment.
• Ability to prioritize competing business requirements.
• Effective problem-solving and decision-making skills.
• Ability to manage several initiatives with minimal supervision.
• Good planning and organizational abilities.
• Attention to detail when reviewing product data and operational issues.
• Adaptability to changing business and product priorities.
• Proactive approach to identifying challenges and improvement opportunities.
• Ability to work collaboratively across regional and local teams.

About talabat

talabat is a local delivery platform operating as part of the Delivery Hero Group. Delivery Hero is headquartered in Berlin, Germany, and operates in approximately 65 countries worldwide. The group focuses on providing convenient local delivery experiences through technology and operational services. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is a constituent of the MDAX stock market index. Through its delivery operations, talabat brings together technology, logistics and local market expertise to support customer experiences and operational performance.