Senior Executive Tech Readiness Engineer

Black & Grey | People Advisory, Executive Search & Employer Branding; Abu Dhabi Emirate; On-site; AED 200,000 - 320,000; Full time

Job summary

Black & Grey HR in Abu Dhabi is recruiting an Executive Technology Services Specialist to deliver discreet, proactive tech support to senior executives and ensure devices, apps, connectivity, and collaboration tools are secure and ready for use.

The role emphasizes executive readiness, endpoint security, and seamless workplace technology services with strong ownership and confidentiality. Strong experience across Windows, macOS, iOS/iPadOS, Android, and Microsoft 365 is required.

Qualifications

• 5+ years in executive technology support or digital workplace services.

Responsibilities

• Act as the primary technology point of contact for designated executive offices and senior leadership.
• Take end-to-end ownership of executive technology issues with minimal disruption.
• Configure, maintain, and troubleshoot laptops, tablets, smartphones, peripherals, and workplace technology.
• Support Windows, macOS, iOS/iPadOS, and Android environments.
• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Support Microsoft Intune, Entra ID, MFA, device enrolment, compliance, and secure access.
• Maintain executive device readiness through updates, encryption, backups, migration, replacement, and recovery.
• Apply security controls, least-privilege access, confidentiality, and data protection requirements.
• Immediately elevate security incidents, device loss, or suspected information exposure.
• Maintain accurate, concise, and restricted documentation of executive devices, configurations, and support arrangements.
• Prepare and validate technology for executive meetings, presentations, video conferences, and important external engagements.
• Conduct proactive readiness checks covering devices, connectivity, user access, audio/video, and presentation technology.
• Troubleshoot Microsoft Teams, video conferencing, and meeting-room technology.
• Anticipate and resolve potential technical issues before they affect executive meetings or business-critical engagements.

Skills

Executive support

Windows

macOS

iOS/iPadOS

Android

Microsoft 365

Intune

Entra ID

MFA

Teams

Video conferencing

Endpoint security

Information security

Confidentiality

Education

Microsoft/endpoint/security IT certifications

Tools

Microsoft Teams

Microsoft 365

Intune

Job description

Black & Grey HR in Abu Dhabi is recruiting an Executive Technology Services Specialist to deliver discreet, proactive tech support to senior executives and ensure devices, apps, connectivity, and collaboration tools are secure and ready for use.

The role emphasizes executive readiness, endpoint security, and seamless workplace technology services with strong ownership and confidentiality. Strong experience across Windows, macOS, iOS/iPadOS, Android, and Microsoft 365 is required.