Senior Engineering Executive - Guest Experience Maintenance

Dubai Holding LLC; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Healthcare

Annual Leave

Learning & Development

Colleague Discounts

Internal Mobility

Job summary

Jumeirah Living World Trade Centre Residence in Dubai is seeking a Senior Executive to join the Engineering team. The role focuses on liaising with Residents for complaints, scheduled works, and follow up to ensure timely resolutions.

The ideal candidate is a team player with excellent communications skills, service orientated, and able to handle guest concerns at the highest service level, supporting a luxury hospitality environment.

Qualifications

• Team player with strong communication and service orientation.
• Experience handling guest complaints in luxury settings.
• Ability to coordinate maintenance tasks and follow-ups.

Responsibilities

• Liaising with Residents for complaints, scheduled works and follow up.
• Filing of Quotation and Payment Work orders
• Preparing monthly performance report.
• Steps for Monthly PPM Print out
• Uploading FLS Matrix

Skills

Team Player

Effective Communicator

Service Focused

Problem Solving

Job description

Jumeirah Living World Trade Centre Residence in Dubai is seeking a Senior Executive to join the Engineering team. The role focuses on liaising with Residents for complaints, scheduled works, and follow up to ensure timely resolutions.

The ideal candidate is a team player with excellent communications skills, service orientated, and able to handle guest concerns at the highest service level, supporting a luxury hospitality environment.