Senior Executive - Engineering -Jumeirah Living World Trade Centre

Dubai Holding LLC; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Healthcare

Annual Leave

Learning & Development

Colleague Discounts

Internal Mobility

Job summary

Jumeirah Living World Trade Centre Residence in Dubai is seeking a Senior Executive to join the Engineering team. The role focuses on liaising with Residents for complaints, scheduled works, and follow up to ensure timely resolutions.

The ideal candidate is a team player with excellent communications skills, service orientated, and able to handle guest concerns at the highest service level, supporting a luxury hospitality environment.

Qualifications

• Team player with strong communication and service orientation.
• Experience handling guest complaints in luxury settings.
• Ability to coordinate maintenance tasks and follow-ups.

Responsibilities

• Liaising with Residents for complaints, scheduled works and follow up.
• Filing of Quotation and Payment Work orders
• Preparing monthly performance report.
• Steps for Monthly PPM Print out
• Uploading FLS Matrix

Skills

Team Player

Effective Communicator

Service Focused

Problem Solving

Job description

Senior Executive (UAE National)- Engineering -Jumeirah Living World Trade Centre

United Arab Emirates

Trending

Job Description

About the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Living World Trade Centre Residence is a 41-floor luxury serviced apartment tower in the canter of Dubai’s business district. Standing on the site of the old-World Trade Centre on Zabeel Road, the striking high-rise comprises 377 serviced residences ranging from one-bedroom duplexes up to four-bedroom double-floor apartments. One of Dubai’s most acclaimed luxuries serviced residences, Jumeirah Living World Trade Centre Residence is the place of first choice for travellers in search of short, medium-term and extended stays that combine home comforts with all the hallmarks of a five-star hotel service.

About The Job:

An opportunity has arisen for a Senior Executive to join Engineering in Jumeirah Living World Trade Center.The main duties and responsibilities of this role:

• Liaising with Residents for complaints, scheduled works and follow up.

Filing of Quotation and Payment Work orders

Preparing monthly performance report.

Steps for Monthly PPM Print out

Uploading FLS Matrix

About you:

The ideal candidate for this position will have the following experience and qualifications:

Team Player and Friendly

Able to Communicate effectively

Effort Service focused

Handling guest complaints at highest service levels

Strong Problem-solving ability, and able to navigate complex challenges

About the Benefits:

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)