Senior Concierge Supervisor — Forbes Five Star

Wynnalmarjanisland; Ras al-Khaimah; On-site; AED 111,600 - 167,400; Full time

Benefits offered by this job

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Job summary

Wynnalmarjanisland in Ras al-Khaimah is seeking an Assistant Chief Concierge to join its Concierge team. The ideal candidate will have 3–5 years of experience in concierge or guest services, strong leadership and organizational skills, and excellent communication abilities. Responsibilities include supervising concierge staff, handling complex guest requests, and maintaining relationships with local vendors. The role offers an attractive salary in Dirhams (AED), healthcare package, and other employee benefits.

Qualifications

• 3-5 years of experience in concierge or guest services, with supervisory experience preferred.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Fluency in English; additional languages are an asset.

Responsibilities

• Assist the Chief Concierge in overseeing daily concierge operations.
• Supervise and mentor concierge staff, ensuring consistent service excellence.
• Handle complex guest requests, including transportation, reservations, and special arrangements.
• Maintain strong relationships with local vendors and service providers.
• Ensure timely and accurate communication between guests and internal departments.

Skills

Leadership skills

Organizational skills

Communication skills

Interpersonal skills

Fluency in English

Tools

Property management systems

Microsoft Office

Job description

Wynnalmarjanisland in Ras al-Khaimah is seeking an Assistant Chief Concierge to join its Concierge team. The ideal candidate will have 3–5 years of experience in concierge or guest services, strong leadership and organizational skills, and excellent communication abilities. Responsibilities include supervising concierge staff, handling complex guest requests, and maintaining relationships with local vendors. The role offers an attractive salary in Dirhams (AED), healthcare package, and other employee benefits.