Luxury Front Desk Manager: VIP Arrivals & Guest Experience

Wynnalmarjanisland; Ras al-Khaimah; In loco; AED 111.600 - 167.400; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare package

Excellent leave policy

Incentive programs

Descrizione del lavoro

Wynnalmarjanisland is seeking a Reception Manager to join the Food & Beverage team at the new luxury resort in Ras al-Khaimah, UAE, set to open in 2027. The ideal candidate will have 3-5 years in high-end hospitality, fluency in English and an additional language. Responsibilities include overseeing guest communications, leading the reception team, and ensuring exceptional guest experiences from arrival to departure. Attractive salary and benefits offered.

Competenze

• 3-5 years of experience managing reception in high-end hospitality.
• Proven excellence in communication and interpersonal skills.
• Team player who thrives in a high-pressure environment.

Mansioni

• Oversee guest communication for reservations and special requests.
• Ensure flawless execution of arrival rituals and service protocols.
• Lead and coach the reception team to embody luxury service standards.

Conoscenze

Communication skills

Leadership skills

Fluency in English

Advanced proficiency in an additional language

Customer service

Strumenti

SevenRooms

Descrizione del lavoro

Wynnalmarjanisland is seeking a Reception Manager to join the Food & Beverage team at the new luxury resort in Ras al-Khaimah, UAE, set to open in 2027. The ideal candidate will have 3-5 years in high-end hospitality, fluency in English and an additional language. Responsibilities include overseeing guest communications, leading the reception team, and ensuring exceptional guest experiences from arrival to departure. Attractive salary and benefits offered.