Senior Client Enablement & Risk Governance Lead

Standard Chartered; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support via Unmind

Continuous learning and upskilling

Inclusive and values-driven culture

Job summary

Standard Chartered Bank in Dubai seeks a Country Enablement Lead to manage the Enablement team responsible for KCSA/CST processes, SLAs, ASTAR, operational risk management, and audit and regulatory engagements.

The role requires timely risk escalations to governance committees and senior stakeholders, embedding risk management, governance, and reporting best practices across Client Management.

Qualifications

• Ability / experience managing individuals / teams
• Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver robust control and risk management outcomes
• Ability to make risk-based decisions, balancing client needs with risk and governance considerations
• Superior writing and presentation skills in English
• Sound knowledge of local regulations (CDD, credit and lending, risk management), guiding rules and regulations of relevant authority, and audit functions
• Knowledge and experience in relevant risk, control and governance functions
• Knowledge and experience in relevant processes managed by Client Management
• Highly proficient in MS Excel

Responsibilities

• Own regulatory and audit requests pertaining to Client Management areas of responsibility
• Maintain good working relationships with the various Business Units, Finance, Risk, Technology, and Operations community
• Undertake ad-hoc duties and when delegated by Country Client Management Head
• Management of audit and regulatory inquiries, delivering requirements within timelines and ensuring data quality
• Ensure adherence to regulatory requirements and efficient preparation of audit reviews
• Collaborate with second line functions for reviews, queries, and escalations
• Manage in-country remediation to close gaps and align with global standards
• Maintain in-country Department Operating Instructions and ensure SLAs are documented and updated
• Coordinate country regulatory nuances into Client Management processes
• Check approval authority levels and ensure appropriate levels of approvals are obtained
• Escalate significant risk issues to governance and senior management
• Perform other responsibilities per policies and procedures
• Ensure internal policies align with group policies and local guidelines

Skills

Manage Conduct

Manage Risk

Manage People

Operational

Process Management

Credit Fulfilment

Operational Risk Framework

Data Conversion and Reporting

Managing Regulatory Relationships

Regulatory Reporting and Filing

Regulatory Liaison

Tools

MS Excel

Job description

Standard Chartered Bank in Dubai seeks a Country Enablement Lead to manage the Enablement team responsible for KCSA/CST processes, SLAs, ASTAR, operational risk management, and audit and regulatory engagements.

The role requires timely risk escalations to governance committees and senior stakeholders, embedding risk management, governance, and reporting best practices across Client Management.