Senior Claims Director, Middle East

CIME Cigna Insurance Middle East; Dubai; On-site; AED 400,000 - 640,000; Full time

Job summary

Cigna Healthcare, a division of The Cigna Group, seeks a Head of Claims Middle East to lead the claims operations across UAE, Oman, Qatar, Bahrain and Kuwait, delivering strategic plans and ensuring high-quality service.

The role requires a decade in senior claims, strong leadership across cultures, and the ability to drive efficiency while maintaining regulatory compliance. Join a global team focused on improving health outcomes through integrated solutions and cutting-edge technology.

Qualifications

• Senior claims leadership with 10+ years in financial services or healthcare.
• Proven ability to lead multi-country, multi-department transformation.
• Strong analytical skills with dashboard/tools experience.
• Excellent communication and people management.
• Knowledge of regulatory and compliance requirements.

Responsibilities

• Oversee the ME claims department delivering productivity and service targets.
• Monitor IT systems enhancements in partnership with stakeholders.
• Ensure appropriate financial controls and regulatory compliance.
• Prepare business progress reports and performance insights.
• Lead strategic initiatives to improve customer experience and efficiency.

Skills

Senior Claims Leadership

Healthcare Insurance

Strategic Planning

Operational Excellence

Financial Acumen

Regulatory Compliance

Cross-functional Collaboration

Team Development

Job description

Cigna Healthcare, a division of The Cigna Group, seeks a Head of Claims Middle East to lead the claims operations across UAE, Oman, Qatar, Bahrain and Kuwait, delivering strategic plans and ensuring high-quality service.

The role requires a decade in senior claims, strong leadership across cultures, and the ability to drive efficiency while maintaining regulatory compliance. Join a global team focused on improving health outcomes through integrated solutions and cutting-edge technology.