Senior Business Development Manager

myZoi; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

myZoi in Dubai is seeking a Senior Business Development Manager to drive strategic growth in fintech and financial services, with a focus on onboarding large corporate clients and expanding the customer base.

You will build a sustainable pipeline, manage end-to-end sales cycles, collaborate with product, risk and legal teams, ensure regulatory compliance, and act as the ambassador for the company with external partners.

Qualifications

• 10+ years in business development and sales in fintech or financial services.
• Strong knowledge of financial products and payroll/payments space.
• Proven ability to network with large corporate clients in UAE.
• Excellent stakeholder management and communication skills.
• Familiarity with regulatory and compliance requirements in UAE.

Responsibilities

• Build a sustainable pipeline of companies with large employee bases.
• Acquire users from onboarded companies and grow relationships.
• Promote product volume and revenue growth with clients.
• Coordinate with product, legal, operations, compliance and risk teams.

Skills

Business development

Sales experience

Relationship management

Stakeholder management

Communication skills

Networking

Financial products knowledge

Education

Bachelor's degree

Job description

The Opportunity

This is an opportunity to join myZoi as a Senior Business Development Manager The role will be based in Dubai UAE

Key Responsibilities

• StrategyBuild a sustainable pipeline of companies with a large number of lower-income employeesEfficiently acquire users from onboarded companies and grow the relationshipPromote product volume and revenue growthCapture and share client feedback to support continuous improvement of the product offeringAct as an ambassador for the company and promote its value proposition to clients and other external stakeholdersUnderstand and stay up to date with the regulatory environment competition and business opportunitiesBusinessAchieve defined targets for onboarding companies through B2B sales and acquiring end users from these companiesDraw up periodic plans to generate new business to achieve set sales targets and objectivesSource and call on prospects on an ongoing basis to maintain a strong sales pipelineUndertake sales presentations and organise monthly roadshows as per the agreed numbersEstablish and maintain close business collaborations with partners across the group to generate new business leadsSolicit referrals from clients and business partnersBuild and deepen relationships with the existing client base to increase business penetration and cross-sellingDevelop and implement sales and service plans to achieve agreed sales and revenue targets for existing and new clientsCarry out agreed sales activities client presentations attend events financial literacy sessions and other commercial initiativesDrive business volume growth and increase subscriber base product adoptionPrioritise activities based on clients existing or potential business and revenue contributionBuild an information database on existing clients to support relationship building and business growth effortsKeep abreast of clients needs and conduct regular checks on market trends and competitors programme offeringProcessesMaintain sales discipline and ensure the pipeline is strong and updated accurately Provide truly professional key account management service to achieve a high level of customer satisfaction and retentionPractise service excellence when handling customer issues complaints and product enquiries in a timely responsive and problem-free mannerWork with the relevant teams across implementation partnerships products legal operations compliance and risk within the company to maintain a high level of customer satisfactionEnhance service levels through recommendation of improvements in operational processes procedures and products based on customer feedbackEnsure smooth and timely closure of sales mandates and client onboardingEnsure relevant forms and documents are submitted for processing according to the approved timeline and requirementsEnsure customers personal information and documents are managed confidentiallyEnsure all due diligence on matters related to Money Laundering and CDD for onboarding are carried out in accordance with compliance policies

People and Talent

• Motivate oneself to improve selling and personal skills especially in meeting sales targets relationship management with clients and other stakeholders Strong time management communication and presentation skillsUpgrade knowledge and stay informed of new developments in fintech competition banking payroll and payment products and services

Risk Management

• Ensure compliance with the Company s standards and policies and regulatory requirements pertaining to money laundering and CDD Exercise due care and diligence on matters related to money laundering and CDD in day-to-day sales processes Acquire relevant knowledge and training and provide support to the broader teamMaintain zero tolerance for fraud and mis-selling

Governance

• Act and escape quickly when any risk or control weakness becomes apparent and ensure it is addressed within an appropriate timeframe and escalated through the relevant committees Work with multiple stakeholders to establish the applicable risk and control framework to ensure that the Group s ability to remain within risk appetite is not materially threatened Familiarise yourself with the Company s and the Group s governance structures and mandatory processes

Regulatory amp Business Conduct

• Display exemplary conduct and live by the companies Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Support the company to achieve fair outcomes for Clients Effectively and collaboratively identify elevate mitigate and resolve risk conduct and compliance matters

Key Stakeholders

• Product teamPartnerships teamImplementation managersCFCC amp Risk teamLegal Operations amp Service teamsBusiness teamExternal clients and relevant stakeholders

Qualifications amp Requirements

• A graduate with 10 years of business development sales experience preferably gained in the fintech banking exchange house or financial services industry covering payroll servicesSound knowledge of financial products with a deep understanding of underbanked payroll services in UAE and a willingness to learn Solid market connections and networking experience with large corporate clients across the UAEGood knowledge of current Fintech offerings in the payroll and payment services spaceTrack record of consistently exceeding sales goalsStrong interpersonal stakeholder management and communication skills with the ability to deal with all levels of people often in complex and difficult situationsTeam player who shows initiative and assertivenessSelf-motivated and keen to upgrade and improve personal knowledge and skills to meet the evolving job requirements