Senior Account Manager - IT Application Sales

Intertec Softwares; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A dynamic IT company in Dubai is seeking an experienced Account Manager to drive end-to-end sales from prospecting to account management. The successful candidate will have 5-10 years of B2B sales experience in the UAE market, particularly in IT Application sales. You will be responsible for identifying new business opportunities, managing existing accounts, and leading negotiations to close deals. Excellent communication and relationship-building skills are essential. This role offers the chance to work in a strategic and impactful sales environment.

Qualifications

• 5-10 years of experience in B2B sales, preferably in IT Application sales.
• Proven track record in both new business development and account management in UAE Market.
• Strong understanding of IT infrastructure, networking, cloud, or software integration.

Responsibilities

• Identify and target new enterprise customers for IT solutions.
• Manage and grow existing client accounts.
• Lead negotiations, prepare proposals, and drive deal closure.
• Track and manage the entire sales cycle.
• Coordinate with finance for timely invoicing and payment collection.

Skills

New business development

Account management

IT Application sales

Excellent communication

Negotiation skills

Relationship-building

Education

Bachelor's degree in business or related field

MBA

Job description

About the Role

A dynamic and results-driven Account Manager to drive end-to-end sales ownership from prospecting and lead generation (hunting) to account management and upselling (farming) ensuring smooth execution across the entire sales lifecycle including deal closure project coordination and payment collection.

This is a high-impact strategic sales role ideal for someone with a hunter mindset excellent communication and the ability to close large complex CRM deals.

Key Responsibilities

Sales Hunting (New Business Development)

• Identify and target new enterprise customers for IT solutions (Digital Transformation AI IT infrastructure software networking security cloud etc.).
• Develop and qualify leads through research cold calls industry events referrals and digital campaigns.
• Build and maintain a strong pipeline aligned with quarterly and annual sales targets.

Sales Farming (Account Management)

• Manage and grow existing client accounts by maintaining strong relationships understanding evolving needs and identifying upsell/cross-sell opportunities.
• Act as a trusted advisor and liaison between the customer and internal delivery/support teams.

Solution Selling & Deal Closure

• Understand client requirements map them to suitable offerings and craft compelling value propositions.
• Coordinate with pre-sales technical and delivery teams to design and propose optimal solutions.
• Lead negotiations prepare proposals and drive deal closure.

Sales Operations & Execution

• Track and manage the entire sales cycle from lead capture proposal submission POC/demo coordination and project kickoff to implementation monitoring.
• Ensure timely documentation and compliance with internal sales processes.

Payment Collection & Revenue Assurance

• Coordinate with finance and project delivery teams to ensure timely invoicing and payment collection.
• Resolve billing issues or client escalations related to project delivery or commercial terms.

Key Metrics / KPIs

• New customer acquisition
• Revenue from new and existing accounts
• Sales pipeline conversion rates
• Customer satisfaction and retention
• Days Sales Outstanding (DSO) / Payment collection cycle

What We’re Looking For

Must-Have Skills

• Bachelors degree in business Engineering or related field; MBA is a plus.
• 5-10 years of experience in B2B sales preferably in IT Application sales
• Proven track record in both new business development and account management in UAE Market
• Strong understanding of IT infrastructure networking cloud or software integration.
• Excellent communication negotiation and relationship-building skills.

Required Experience

Manager