Security Training & Development Lead - Hospitality

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Excellent leave policy

Healthcare package

Incentive programs

Colleague benefits

Job summary

Wynn Al Marjan Island is hiring an Assistant Training Development Manager – Security to lead structured training for the Security Department, delivering classroom, practical, and scenario-based sessions. You will assess needs, ensure regulatory compliance, and oversee QA across training outputs.

You will mentor trainers, collaborate with SOC, Risk & Safety, HR, and external partners, and help develop e-learning while supporting onboarding and major events.

Qualifications

• Instructor-level certification (e.g., Train-the-Trainer, Security Trainer qualification).
• First Aid / CPR and Fire Warden certifications required.
• Preferred: UAE driver's license.
• Minimum 5 years of experience in security training or operations within hospitality, luxury hotels, or large-scale venues.
• Preferred: Experience in integrated resorts, casinos, or premium hospitality brands.
• Previous supervisory experience in training or security management is an advantage.
• Law enforcement or military background is a plus.
• Excellent English communication skills required.
• Strong knowledge of instructional design and adult learning methodologies.
• Proficient in MS Word, PowerPoint, Outlook, and Excel; LMS experience is an advantage.
• Strong leadership, presentation, and facilitation skills with the ability to engage diverse audiences.
• Ability to manage multiple training projects under pressure and meet deadlines.

Responsibilities

• Develop and maintain structured training programs, lesson plans, SOPs, and instructional materials for the Security Department.
• Deliver classroom, practical, and scenario-based training sessions to prepare personnel for professional and safe performance.
• Conduct training needs assessments and collaborate with Security Operations to address gaps and emerging risks.
• Oversee quality assurance for all training outputs, ensuring accuracy and consistency across delivery teams.
• Maintain training records, certifications, and compliance documentation in line with regulatory requirements.
• Support onboarding programs for new security personnel, ensuring alignment with Wynn standards and guest-service culture.
• Evaluate training effectiveness through assessments, audits, and feedback; recommend improvements as needed.
• Provide coaching and mentorship to trainers and supervisors for consistent delivery.
• Collaborate with SOC, Risk & Safety, HR, and external partners to align training with operational needs.
• Assist in developing emergency response exercises and scenario-based readiness training.
• Ensure all training meets UAE regulations, licensing requirements, and industry best practices.
• Contribute to the development of e-learning and blended learning methodologies.
• Provide training support during major events or special operations requiring fast-track instruction.

Skills

Instructor-level certification

First Aid/ CPR

Fire Warden

MS Word, PowerPoint, Outlook, Excel

LMS experience

English communication

Leadership & facilitation

Tools

LMS

Job description

Wynn Al Marjan Island is hiring an Assistant Training Development Manager – Security to lead structured training for the Security Department, delivering classroom, practical, and scenario-based sessions. You will assess needs, ensure regulatory compliance, and oversee QA across training outputs.

You will mentor trainers, collaborate with SOC, Risk & Safety, HR, and external partners, and help develop e-learning while supporting onboarding and major events.