Shift Manager, Asset Protection — Lead Security Ops

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Wynn Al Marjan Island is seeking a skilled Shift Manager - Asset Protection to lead security operations on shift across gaming and non-gaming areas, providing on-site leadership and ensuring safety and compliance.

You will supervise the Security Supervisor, coordinate incident response with SOC and other departments, maintain access control and reporting, and uphold professional guest-focused service while safeguarding assets.

Qualifications

• Minimum 5 years security management experience in large integrated resorts.
• Demonstrated experience leading large teams.
• Bachelor's degree or equivalent in security or a related field.
• ASIS International Certified Protection Professional (CPP) preferred.
• Strong leadership presence and professional judgement.
• High integrity, discretion and accountability.
• Effective communication and stakeholder management skills.
• Understanding of gaming, non-gaming, hospitality and security environments.
• Strong analytical, risk-based and decision-making capability.
• Ability to remain composed, adaptable and resilient under pressure.
• Knowledge of security training principles and competency assessment.

Responsibilities

• Lead all security operations during the assigned shift inclusive of gaming and non-gaming areas and act as the on-shift authority for security matters.
• Direct the Security Supervisor in the deployment of the security team across gaming and non-gaming areas to maintain effective coverage and response capability.
• Maintain a safe secure and controlled environment throughout the property through active supervision and post oversight.
• Ensure compliance with gaming regulations internal controls resort policies and security procedures.
• Oversee access control to restricted and sensitive areas including gaming back-of-house and other controlled locations and verify authorized entry.
• Direct the Security Supervisor and security team in responding to incidents disturbances suspicious activity medical events and emergencies occurring in gaming and non-gaming areas.
• Coordinate with the Security Operations Center SOC Corporate Investigations and other relevant departments during incident response and follow-up.
• Monitor the gaming floor and non-gaming areas for security threats prohibited conduct and indicators affecting gaming integrity guest safety and asset protection.
• Ensure timely escalation and reporting of significant incidents to Security leadership and approved stakeholders.
• Direct and support the Security Supervisor and security team across all assigned areas to maintain standards of conduct appearance and performance.
• Provide coaching direction and corrective guidance to the Security Supervisor and security team during the shift.
• Conduct shift briefings and handovers with the Security Supervisor and security team to communicate incidents risks staffing issues and operational priorities.
• Review shift logs incident records and other required documentation for accuracy completeness and timely submission.
• Direct the Security Supervisor and security team in managing guest incidents disputes refusals of entry removals and enforcement actions in accordance with policy.
• Maintain readiness of security equipment communications devices and other assigned operational resources.
• Conduct inspections of security posts patrol routes access points and operating conditions across gaming and non-gaming areas to identify and address deficiencies.
• Direct the Security Supervisor and security team in the execution of emergency response evacuation and business continuity procedures affecting any area of the property.
• Liaise with gaming hotel food and beverage entertainment and other operational departments to support safe secure and uninterrupted operations.
• Promote professional guest-focused service standards while ensuring security actions remain lawful and consistent with policy.
• Provide shift-level observations and operational recommendations to support continuous improvement across gaming and non-gaming security operations.

Skills

Security management

Leadership

Communication

Risk management

Guest safety

Education

Bachelor's degree in security or related field

Job description

Wynn Al Marjan Island is seeking a skilled Shift Manager - Asset Protection to lead security operations on shift across gaming and non-gaming areas, providing on-site leadership and ensuring safety and compliance.

You will supervise the Security Supervisor, coordinate incident response with SOC and other departments, maintain access control and reporting, and uphold professional guest-focused service while safeguarding assets.