School IT Systems Engineer - Mac/iOS, AV & Networking Pro

Arcadia

Dubai

On-site

AED 180,000 - 240,000

Full time

11 days ago
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Job summary

Arcadia British School in Dubai seeks a General Systems Engineer to join the IT team to support administrative IT functions and school-wide systems. You will act as an ambassador, improving systems, and ensuring safe, reliable IT resources for pupils and staff.

The role involves hands-on Mac/iOS and Windows support, AV and signage management, and collaboration on school apps and access control. Candidates should have 3+ years in a similar role and a IT bachelor’s degree.

Qualifications

  • 3+ years of experience in a general IT/systems role.
  • Bachelor's degree in IT or related field.
  • Strong written and spoken English communication.
  • Good coordination and planning abilities; customer-service oriented.

Responsibilities

  • Represent Arcadia in IT-related tasks and events.
  • Provide support for iSams SIS and Jamf MDM.
  • Support Google Suite and create user accounts for new staff.
  • Assist with school apps (Learning ladders, Seesaw, GL assessment, library system, active learners, Renaissance).
  • Provide end-user Mac/iOS, and printer support for staff and admin.
  • Set up staff and student devices using Jamf and Apple School Manager.
  • Configure Access cards via iSecure for parents, visitors, and staff.
  • Deploy IT solutions and respond to service issues promptly.
  • Monitor and maintain computer networks and AV systems; support lessons/meetings.

Skills

3+ years exp
English comms
Coordination & planning
Customer service
IT & admin skills
iOS/macOS/Windows knowledge
LAN & networking
AV & signage systems
Java & .NET
Apple certification

Education

Bachelor's degree in IT

Tools

Jamf
G-Suite
iSams
TrilbyTV
Apple School Manager
iSecure

Job description

Arcadia British School in Dubai seeks a General Systems Engineer to join the IT team to support administrative IT functions and school-wide systems. You will act as an ambassador, improving systems, and ensuring safe, reliable IT resources for pupils and staff.

The role involves hands-on Mac/iOS and Windows support, AV and signage management, and collaboration on school apps and access control. Candidates should have 3+ years in a similar role and a IT bachelor’s degree.

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