A prestigious educational institution in Dubai is seeking an IT and AV Support Engineer on a temporary full-time basis. The role involves providing technical support for educational technology and managing AV systems across campus. Candidates should have a bachelor's degree in a relevant field and 1-3 years of experience in IT support, with strong communication skills and a customer service orientation.
Qualifications
1-3 years of experience in IT infrastructure management, preferably in a large-scale environment.
Professional IT experience with an emphasis on technical support.
Knowledge of AV systems including video conferencing equipment.
Responsibilities
Provide timely and effective technical support for all technology-related issues.
Set up and maintain IT and AV systems in classrooms and other areas.
Document support activities and provide reports on support trends.
Skills
Technical support
Troubleshooting
Communication
Customer service
Team collaboration
Education
Bachelor's degree in Computer Science, Software Engineering or related field
Tools
Windows 10
Microsoft Office 20xx
Active Directory
Microsoft SQL Server
AV systems
Job description
A prestigious educational institution in Dubai is seeking an IT and AV Support Engineer on a temporary full-time basis. The role involves providing technical support for educational technology and managing AV systems across campus. Candidates should have a bachelor's degree in a relevant field and 1-3 years of experience in IT support, with strong communication skills and a customer service orientation.