School IT Support Specialist - Mac & iOS

Raha International School, Gardens Campus; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Raha International School Gardens Campus is seeking a proactive IT Support to provide first-line and onsite technical assistance across the school community. This role focuses on delivering excellent service in a fast-paced education environment.

The ideal candidate will have a minimum of 2 years in a similar IT support role and proven experience with MAC and IOS systems, with strong communication and organizational skills to support teachers and staff. UAE-based onsite position in Abu Dhabi.

Qualifications

• Bachelor's degree in Information Technology or equivalent.
• Minimum 2 years in a similar IT support role.
• Experience with MAC and iOS required

Responsibilities

• Provide first-line and on-site IT support to students and staff.
• Manage end-user help desk requests and tickets.
• Assist with hardware installation and troubleshooting.
• Support iOS devices and iOS Server.
• Manage IT equipment including labs, classrooms, and common areas.
• Printer management and consumables replenishment.
• Set up and remove IT equipment for assemblies, trainings, and presentations.
• Other duties as reasonably expected

Skills

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Information Technology

Tools

MAC OS

iOS

Job description

Raha International School Gardens Campus is seeking a proactive IT Support to provide first-line and onsite technical assistance across the school community. This role focuses on delivering excellent service in a fast-paced education environment.

The ideal candidate will have a minimum of 2 years in a similar IT support role and proven experience with MAC and IOS systems, with strong communication and organizational skills to support teachers and staff. UAE-based onsite position in Abu Dhabi.