IT Systems & Security Administrator

Mohammed bin Rashid School of Government; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Mohammed bin Rashid School of Government in Dubai is seeking an IT support specialist to manage end-user devices, install hardware and software, and provide on-site and remote assistance for staff and events. You will set up AV/audio-visual equipment, printers, network devices, and oversee the Ysoft Safe-Q print system, ensuring secure and efficient IT operations.

The role requires a Diploma or Bachelor's in IT, with certifications preferred, and a proactive approach to maintenance, inventory,

Qualifications

• Install, configure and maintain IT assets and perform decommission activities.
• Provide end-user hardware and software installation, configuration, troubleshooting and repair.
• Troubleshoot hardware and software issues on-site and remotely as needed.

Responsibilities

• Set up computer equipment and train users for safe IT usage.
• Set up AV and event equipment (microphones, projectors, sound) for events.
• Maintain printers/Multifunction printers and badge printing for events and staff.

Skills

IT asset management

On-site support

Hardware troubleshooting

Software installation

Event IT support

Education

Diploma or Bachelor's in Information Technology

Certifications: CompTIA A+, Microsoft Certified IT Professional

Tools

Ysoft SafeQ

Job description

Mohammed bin Rashid School of Government in Dubai is seeking an IT support specialist to manage end-user devices, install hardware and software, and provide on-site and remote assistance for staff and events. You will set up AV/audio-visual equipment, printers, network devices, and oversee the Ysoft Safe-Q print system, ensuring secure and efficient IT operations.

The role requires a Diploma or Bachelor's in IT, with certifications preferred, and a proactive approach to maintenance, inventory,