Sales Service Engineer

Al Masaood; Dubai; On-site; AED 260,000 - 380,000; Full time

Job summary

Al Masaood in Dubai is seeking an experienced Technical Sales and Business Development professional to lead service opportunities for motors, generators, and electrical rotating equipment across targeted industries in the UAE. You will translate customer needs into technically compliant solutions and drive profitable growth.

You will conduct site visits, prepare technical-commercial proposals, manage RFQs, negotiate terms, and build lasting relationships with maintenance and engineering teams

Qualifications

• Bachelor's degree in Electrical Engineering, Electromechanical Engineering, Mechanical Engineering, or related discipline.
• Minimum 5 years of technical sales or business development experience in electrical rotating equipment services.
• Experience serving marine, oil & gas, utilities, power generation, water, or industrial customers in the UAE is preferred.
• Sound knowledge of motors, generators, bearings, rewinding, and field maintenance practices.
• Ability to interpret RFQs and specifications, prepare technical-commercial proposals, build cost estimates, manage margins, negotiate terms, and close orders.
• CRM/ERP SAP and Microsoft Office (Excel, Word, PowerPoint) proficiency.
• Consultative selling, account development, and opportunity management.
• Strong technical communication and presentation skills; commercial judgement.
• Willingness to travel and valid driver’s license; Arabic-speaking capability is an advantage.

Responsibilities

• Identify, qualify, and develop service opportunities for motors, generators, alternators, DC machines, and related electrical rotating equipment across target industries.
• Understand customer operating conditions, failure symptoms, maintenance requirements, and service scope, translating them into technically compliant solutions.
• Conduct customer visits and site surveys, gather equipment data, review specifications, and coordinate inspections with field service and workshop teams.
• Prepare accurate technical-commercial offers covering repair, overhaul, rewinding, testing, troubleshooting, condition monitoring, preventive maintenance, and field services.
• Coordinate with operations, engineering, procurement, and estimation teams to validate scope, cost, lead time, risks, exclusions, and margins before quotation.
• Review RFQs and tender documents, manage clarifications, compile compliant submissions, and meet customer deadlines.
• Lead technical and commercial negotiations, address objections, secure purchase orders or service agreements, and meet revenue targets.
• Build trusted relationships with maintenance, engineering, procurement, and management stakeholders; maintain regular contact for repeat and contract business.
• Maintain accurate CRM records, opportunity stages, visit reports, quotation status, order forecasts, and recovery actions against targets.
• Provide complete commercial and technical handover to operations, monitor major jobs, support variation management, and follow up on delivery and payment collection.
• Monitor installed-base opportunities, shutdown plans, competitor activity, pricing trends, and customer investment programs to support strategy.
• Ensure sales activities comply with approvals, contractual requirements, HSE, quality standards, and ethics.

Skills

Consultative selling

Account development

Opportunity management

Technical communication

Negotiation

Sales forecasting

Education

Bachelor's degree in Electrical Engineering

Tools

SAP CRM

Microsoft Office

Job description

Key Responsibilities:

• Business Development: Identify, qualify, and develop service opportunities for motors, generators, alternators, DC machines, and related electrical rotating equipment across target industries.
• Technical Sales: Understand customer operating conditions, failure symptoms, maintenance requirements, and service scope, and translate them into technically compliant solutions.
• Site Assessment: Conduct customer visits and site surveys, gather equipment data, review specifications, and coordinate inspections with field service and workshop teams.
• Proposal Development: Prepare accurate technical-commercial offers covering repair, overhaul, rewinding, testing, troubleshooting, condition monitoring, preventive maintenance, and field services.
• Costing and Margin Control: Coordinate with operations, engineering, procurement, and estimation teams to validate scope, cost, lead time, risks, exclusions, and targeted gross margin before quotation.
• Tender Management: Review RFQs and tender documents, manage clarifications, compile compliant submissions, and ensure proposals are completed within customer deadlines.
• Negotiation and Closing: Lead technical and commercial negotiations, address customer objections, secure purchase orders or service agreements, and meet revenue and profitability targets.
• Key Account Management: Build trusted relationships with maintenance, engineering, procurement, and management stakeholders; maintain regular contact and develop repeat and contract business.
• Sales Pipeline and Forecasting: Maintain accurate CRM records, opportunity stages, visit reports, quotation status, order forecasts, and recovery actions against assigned targets.
• Order Handover and Follow-up: Provide complete commercial and technical handover to operations, monitor major jobs, support variation management, and follow up on delivery, customer satisfaction, and payment collection.
• Market Intelligence: Monitor installed-base opportunities, shutdown plans, competitor activity, pricing trends, and customer investment programs to support account and market strategy.
• Compliance: Ensure sales activities and commitments comply with company approval limits, contractual requirements, HSE expectations, quality standards, and ethical business practices.

Qualifications:

• Education: Bachelor’s degree in Electrical Engineering, Electromechanical Engineering, Mechanical Engineering, or a related discipline.
• Experience: Minimum 5 years of technical sales or business development experience in electrical rotating equipment services, industrial maintenance, or a closely related sector, with a demonstrated record of achieving sales targets.
• Industry Exposure: Experience serving marine, oil and gas, utilities, power generation, water, or industrial customers in the UAE is preferred.
• Technical Knowledge: Sound understanding of motors, generators, alternators, DC machines, bearings, insulation systems, rewinding, mechanical repair, balancing, testing, failure analysis, and field maintenance practices.
• Commercial Capability: Proven ability to interpret RFQs and specifications, prepare technical-commercial proposals, build cost estimates, manage margins, negotiate terms, and close orders.
• Systems: Proficiency in CRM/ERP systems SAP and Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Skills:
• Consultative selling, account development, and opportunity management.
• Strong technical communication and presentation skills.
• Commercial judgement, negotiation, and contract awareness.
• Ability to coordinate effectively with customers, workshop, field service, engineering, procurement, and finance teams.
• Accurate forecasting, reporting, prioritization, and follow-through.
• Self-driven, customer-focused, and accountable for results.

Additional Requirements:

• Willingness to travel as required to meet with clients and attend industry events.
• Valid driver’s license.
• Arabic-speaking capability is an advantage.