Job Title: Sales Manager - Business Travel
Job Location: Dubai, United Arab Emirates
Work Mode: On-site
Date Posted: 29 October 2026
Job Reference/ID: P1-7565651-0
Job Description / Role:
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Key Responsibilities:
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market – competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Experience Required:
- 3 years experience in the sales and marketing or related professional area (if holding a 2-year degree).
- 1 year experience in the sales and marketing or related professional area (if holding a 4-year bachelor's degree).
Education Qualifications:
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
Employment / Job Type:
Full Time
Nationality:
Any Nationality
About the Company:
A global hospitality company that manages and franchises hotels, resorts and residences under a wide portfolio of brands. Its Middle East operations offer careers in rooms division, culinary, events, sales, engineering and hotel leadership across luxury, premium and select service properties.
Company Industry:
Hospitality
Department / Functional Area:
Sales
Closing Date: Not mentioned