Sales Executive Car Accessories

redfordrecruiters; Abu Dhabi; On-site; AED 61,000 - 100,000; Full time

Job summary

REAP is seeking a proactive Sales Executive for a car accessories shop in Sanaiya, Al Ain. The role combines in-store customer service with outbound WhatsApp and social media sales, managing enquiries, following up leads, and converting interest into confirmed sales.

You will own leads, maintain CRM records, and drive customer satisfaction. The ideal candidate has strong English communication and Arabic would be an advantage, with proven ability to close sales and meet targets in a busy retail

Qualifications

• Minimum sales experience in automotive retail is preferred.
• Strong negotiation and follow-up skills.
• Proficient in handling WhatsApp, social media, and CRM.

Responsibilities

• Respond promptly to enquiries received through telephone, WhatsApp, Instagram, Facebook Messenger, TikTok, and marketing campaigns.
• Make outbound calls to interested customers and handle inbound sales enquiries professionally.
• Understand customers vehicle details, requirements, preferences and budgets before recommending suitable accessories or services.
• Explain product features, pricing, availability and installation options clearly.
• Prepare quotations and follow up through calls and messages to secure confirmed orders.
• Record customer details, enquiry sources, conversation notes, quotations and next actions in the CRM.
• Conduct second and subsequent follow-ups ensuring interested customers receive timely responses.
• Welcome walk-in customers, demonstrate products and identify opportunities for additional sales.
• Coordinate with the shop and installation team to confirm product availability, bookings, and delivery timelines.
• Build lasting customer relationships and encourage repeat purchases and referrals.
• Provide regular updates on enquiries, follow-ups, quotations, confirmed sales and conversion performance.
• Work towards agreed sales targets and recommend ways to improve enquiry conversion.

Skills

Sales experience

Customer service

Arabic language

English language

Tools

CRM systems

WhatsApp Business

Social media messaging

Job description

REAP is currently looking to hire a Sales Executives for one of its client who are proactive customer-focused Sales Executive with Arabic amp English fluency for a car accessories shop in Sanaiya Al Ain. The successful candidate will manage customer enquiries follow up on sales leads recommend suitable products and services and convert enquiries into confirmed sales This role combines shop-based customer service with telephone WhatsApp and social media sales The successful candidate should take ownership of every lead maintain accurate records and consistently follow through to close sales.

Key Responsibilities

Respond promptly to enquiries received through telephone, WhatsApp, Instagram, Facebook Messenger, TikTok, and marketing campaigns.

Make outbound calls to interested customers and handle inbound sales enquiries professionally.

Understand customers vehicle details, requirements, preferences and budgets before recommending suitable accessories or services.

Explain product features, pricing, availability and installation options clearly.

Prepare quotations and follow up through calls and messages to secure confirmed orders.

Record customer details, enquiry sources, conversation notes, quotations and next actions in the CRM.

Conduct second and subsequent follow-ups ensuring interested customers receive timely responses.

Welcome walk-in customers, demonstrate products and identify opportunities for additional sales.

Coordinate with the shop and installation team to confirm product availability, bookings, and delivery timelines.

Build lasting customer relationships and encourage repeat purchases and referrals.

Provide regular updates on enquiries, follow-ups, quotations, confirmed sales and conversion performance.

Work towards agreed sales targets and recommend ways to improve enquiry conversion.

Performance Expectations

• Success will be measured through Sales achieved.
• Enquiry-to-sale conversion.
• Timely and consistent customer follow-ups.
• Accurate CRM records.
• Customer satisfaction.

Qualifications

Previous sales experience in car accessories, automotive retail, vehicle customization, or a related business is preferred. Proven ability to follow up with leads, negotiate professionally, and close sales. Confident telephone manner and strong customer-service skills. Comfortable using WhatsApp Business, social media messaging platforms, and CRM systems. Ability to learn product specifications and explain them accurately to customers. Organized, persistent, and able to manage multiple enquiries without missing follow-ups. Good English communication; Arabic communication skills would be an advantage. Willingness to work full-time in Sanaiya, Al Ain.