Strategic Event Sales Executive

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts on Saadiyat Island, Abu Dhabi, UAE, seeks a Front Office/ Sales & Marketing associate to resolve guest requests, maximize revenue through up-selling, and manage reservations by phone, fax, or mail. You will also input rewards data and support Sales & Marketing with office duties.

The role emphasizes maintaining brand standards, professional communication, and confidentiality, with a focus on guest loyalty and exceptional service.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Resolve guest calls, requests, or problems using professional sales techniques.
• Process all reservation requests, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into software when taking guest reservations.
• Assist management in training and motivating employees; support Sales & Marketing tasks and office duties.

Skills

Customer service

Sales techniques

Up-selling

Communication skills

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts on Saadiyat Island, Abu Dhabi, UAE, seeks a Front Office/ Sales & Marketing associate to resolve guest requests, maximize revenue through up-selling, and manage reservations by phone, fax, or mail. You will also input rewards data and support Sales & Marketing with office duties.

The role emphasizes maintaining brand standards, professional communication, and confidentiality, with a focus on guest loyalty and exceptional service.