Sales Engineer

Cartrack; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Cartrack is seeking an experienced IoT solutions professional to advise customers, translate needs into technical requirements, and help orchestrate seamless deployments across industries. You will articulate ROI, demonstrate proofs of concept, and collaborate with product teams to innovate features that drive customer success.

Strong communication and organizational skills are essential. Join a client-centric team in Dubai, delivering impactful IoT strategies and integrations while supporting

Qualifications

• Excellent communication and presentation skills.
• Able to explain complex tech in simple terms.
• Understanding of software architecture and next-gen technology (IoT, AI, Cloud).
• Strong understanding of APIs.
• Meticulous, organized and well structured.

Responsibilities

• Know Cartrack solutions and how they solve customer challenges across industries.
• Help customers develop tech strategy and be their trusted IoT pro.
• Translate business needs into technical requirements for implementation.
• Develop ROI evaluations based on customer use cases and needs.
• Demonstrate solutions and deliver proofs of concept and implementations.
• Write scripts to tackle customer challenges and create a seamless adoption experience.
• Build strong client relationships and support business growth.
• Ensure successful onboarding and integration of solutions into client operations.
• Collaborate with product teams to innovate features and integrations for customers.
• Understand customer needs to remain a preferred technology partner.
• Develop industry knowledge of IoT-based operations and system integrations.

Skills

Excellent communication & presentation

Software architecture understanding

APIs understanding

Customer-focused

Organized & structured

Job description

Roles & responsibilities

• Know everything there is to know about Cartrack solutions and how they can solve real customer challenges across different industries.
• Help customers develop their tech strategy and be their trusted IoT pro.
• Translate customer business needs into technical requirement documents that can be understood and implemented by technical teams.
• Develop compelling ROI evaluations based on customer use cases and requirements.
• Organise plan create and deliver demonstrations convincing proof of concepts and implementations.
• Write scripts that tackle customer challenges and create a seamless experience when adopting solutions.
• Build a strong relationship with clients and ensure their business grows alongside ours.
• Ensure clients are successfully onboarded and the solution becomes a critical part of their operations (including integrations or up-sell at later stages).
• Work with product teams to help innovate new features and solutions that will benefit thousands of businesses.
• Help better understand customers their needs and how to continue being their favourite technology partner.
• Develop strong industry knowledge of IoT based outbound operational management and related system integrations.

Desired candidate profile

• Excellent communication and presentation skills; able to explain complex tech into simple layman terms.
• Understanding of software architecture and next-gen technology (IoT Computer Vision AI Cloud).
• Strong understanding of APIs.
• Passionate about making customers lives easier and driven by success.
• Meticulous organised and well structured.