Sales Engineer

E M S EXHIBITION & CONFERENCE ORGANIZING; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

EMS EXHIBITION & CONFERENCE ORGANIZING in Dubai is seeking a seasoned Pre‑Sales Engineer to translate customer needs into end‑to‑end technical solutions across IoT, networking, and digital transformation. You will design architectures, BOMs, and PoCs, and support the sales team in technical discussions.

The role requires 3–7 years of enterprise experience, strong TCP/IP, VPNs, industrial networking, and the ability to present complex concepts clearly to technical and non‑technical audiences.

Qualifications

• Bachelor's degree in a technical discipline and 3–7 years in pre‑sales/solutions engineering or related roles.
• Experience supporting enterprise IoT, industrial, telecom, or technology solutions.
• Experience in a value‑added distributor, SI, vendor, or solution provider environment is highly desirable.

Responsibilities

• Analyze customer requirements and translate them into suitable end‑to‑end solutions.
• Design and propose architectures, BOMs, and technical specifications.
• Support sales in meetings, workshops, and technical discussions.
• Prepare technical proposals, compliance matrices, and tender responses.
• Conduct PoC activities, demonstrate value, and assist in vendor engagements.
• Enable partners with training and technical collateral for solution adoption.
• Coordinate with vendors and internal teams to ensure technical compliance.

Skills

Communication skills

Presentation skills

Customer engagement

Analytical thinking

Problem solving

Teamwork

Independence

Education

Bachelor's Degree in Computer Engineering / Electronics / Telecommunications / IT

Tools

TCP/IP networking

Routing & Switching

VPNs

IoT gateways

Industrial networking devices

Job description

Key Responsibilities

Technical Solution Development

• Analyze customer requirements business challenges and technical specifications to develop suitable solutions
• Design and propose end-to-end solutions utilizing the company s product portfolio
• Prepare technical architecture diagrams solution designs bills of materials BOMs and technical specifications
• Ensure proposed solutions align with customer objectives industry standards and vendor best practices
• Translate customer technical requirements into practical scalable and cost-effective solutions

Pre-Sales Support

• Support the sales team during customer meetings presentations workshops and technical discussions
• Participate in requirement gathering sessions and technical discovery meetings
• Provide timely technical support and responses to customer inquiries throughout the sales cycle
• Assist in qualifying opportunities by assessing technical feasibility and solution fit
• Act as a trusted technical advisor to customers partners consultants and system integrators
• Gather and analyze customer technical requirements and recommend appropriate products and solutions
• Configure products systems and demonstration environments according to customer specifications
• Assist customers with technical evaluations testing benchmarking and Proof-of-Concept PoC activities

Product Demonstrations

• Proof of Concept PoC
• Deliver compelling product demonstrations showcasing the value and capabilities of the company s solutions
• Configure maintain and troubleshoot demonstration equipment and test environments
• Design execute and support Proof-of-Concept PoC projects and pilot deployments
• Validate solution performance and functionality against customer requirements
• Document PoC outcomes and provide recommendations to customers and internal stakeholders

Technical Proposal Tender Support

• Prepare technical proposals compliance matrices technical submissions and solution documentation
• Support tender submissions by preparing technical responses and reviewing specifications
• Collaborate with vendors and internal teams to ensure technical compliance with customer requirements
• Assist in preparing project scope documents technical comparisons and solution recommendations

Vendor Technology Engagement

• Maintain strong technical relationships with technology vendors and manufacturers
• Participate in vendor training certification programs and technical workshops
• Stay current with emerging technologies industry trends and competitive solutions
• Provide feedback to vendors regarding market requirements customer challenges and product improvements

Customer Partner Enablement

• Conduct technical training sessions for customers partners and internal sales teams
• Develop technical presentations reference architectures application notes and educational materials
• Support channel partners and system integrators with solution design and product knowledge
• Assist customers during solution evaluation and technology adoption phases

Project Handover Post-Sales Collaboration

• Support smooth project transitions from pre-sales to implementation teams
• Provide technical clarification and consultation during project execution when required
• Assist with troubleshooting and solution optimization during pilot and early deployment stages
• Work closely with technical support and service teams to ensure customer success

Continuous Learning Professional Development

• Actively pursue technical certifications and vendor accreditations
• Participate in industry events conferences webinars and workshops
• Maintain a high level of expertise in networking IoT AI Edge computing wireless communications industrial automation and digital transformation technologies
• Continuously expand technical knowledge to support evolving customer requirements and emerging technologies

Qualifications

Education

• Bachelor s Degree in Computer Engineering Electronics Engineering Telecommunications Engineering Information Technology or a related technical discipline

Experience

• 3 7 years of experience in a Pre-Sales Engineering Solutions Engineering Technical Support Systems Engineering or related customer-facing technical role
• Proven experience supporting enterprise industrial telecom IoT networking or technology solutions
• Experience in a value-added distributor system integrator technology vendor or solution provider environment is highly desirable

Technical Skills

• Strong knowledge of computer systems operating systems networking technologies and IP-based communications
• Solid understanding of TCP IP networking routing switching VPNs wireless communications and network troubleshooting
• Hands-on experience in product configuration commissioning integration testing and troubleshooting
• Ability to read technical documentation specifications and customer requirements and convert them into solution designs
• Strong understanding of IoT Industrial Networking AI Edge Computing Digital Transformation and connected device ecosystems
• Hands-on experience configuring IP networking devices industrial routers IoT gateways VPN connectivity edge computing platforms and related technologies is highly desirable
• Familiarity with industrial communication protocols and networking concepts is considered an advantage
• Experience preparing technical proposals solution designs compliance matrices and tender documentation

Professional Skills

• Excellent communication presentation and customer engagement skills
• Strong analytical thinking and problem-solving capabilities
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Self-motivated with the ability to manage multiple opportunities and priorities simultaneously
• Strong teamwork and collaboration skills with sales vendors partners and customers
• Ability to work independently while maintaining a high level of professionalism

Additional Requirements

• Passion for emerging technologies and innovation.
• Willingness to travel across the Middle East region to support customers, partners, demonstrations, and industry events.
• Excellent English communication skills (written and verbal) are essential.
• Arabic language skills will be considered an advantage.

Key Performance Indicators (KPIs)

• Number of qualified opportunities technically supported.
• Number of successful customer demonstrations and Proof-of-Concept projects completed.
• Technical proposal and tender success rate.
• Customer satisfaction and technical engagement effectiveness.
• Vendor certification achievements and technical training completed.
• Revenue influenced through technical pre-sales activities.
• Number of partner and customer training sessions delivered.
• Quality and timeliness of technical support provided during the sales cycle.
• Successful conversion of technical opportunities into awarded projects.