Sales Development Representative | MENA

Darwinbox; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Darwinbox, a fast-growing AI-enabled cloud HR platform, is seeking an experienced SDR for the MENA region based in Dubai. You will own outbound prospecting, qualify leads, and nurture opportunities to support revenue goals.

Collaborate with Sales and Marketing, maintain CRM hygiene, and drive deal closures through multi-touch engagement. 4–8 years in B2B SaaS inside sales, Arabic fluency, and strong communication are required.

Qualifications

• 4–8 years in B2B SaaS inside sales/SDR
• Arabic language proficiency mandatory
• Excellent verbal and written communication skills
• Experience with CRM and sales tools

Responsibilities

• Prospecting & Lead Generation: outbound prospecting via cold calling, email campaigns, and social selling to identify potential customers
• Lead Qualification: research to understand prospects and pain points
• Lead Nurturing: engage leads through multiple touchpoints to educate them about Darwinbox’s value
• Value Demonstrations: coordinate product demos for qualified leads and handoff to sales
• CRM Hygiene Management: maintain accurate lead/interaction data in the CRM
• Deal Closure Push: collaborate with sales to navigate internal hurdles and close deals

Skills

B2B SaaS

Inside sales / SDR

Arabic speaking

Communication skills

CRM software

Tools

CRM systems

Sales engagement platforms

Job description

Darwinbox- one of Asia’s fastest Unicorns based out of DIFC, Dubai - is a mobile-first, AI-enabled cloud-based HR platform that partners with enterprises to unlock their HR potential. They automate an organization’s HR needs across the entire hire-to-retire employee lifecycle from Recruitment, Onboarding, Core transactions (Leave, attendance & Payroll) to engagement, Performance Management and People Analytics.

They support 1400+ global enterprises covering 4.5+million employees across 130+ countries (e.g., Expo City Dubai, Alliad, Emirates Leisure Retail, Wio, Alfardan exchange, Salam Air, SEEPCO, DP World, ALEC, Ghassan Aboud Group, ADX, Easa Saleh Al Gurg Group (ESAG) etc., ). With marquee investors including the likes of Microsoft, Salesforce, Sequoia, TCV- they are the only Asian origin vendor on Gartner’s Magic Quadrant and are rated the highest globally at 4.8/5 Gartner’s customer review platform- Peer Insights.

About The Role:

We are looking for a seasoned SDR professional to be a part of the inside sales team for the MENA market. You are expected to own building the sales pipeline through outbound channels to support the revenue goals of the business.

What’s Expected of You

Prospecting & Lead Generation

Conduct outbound prospecting activities such as cold calling, email campaigns, and social selling to identify and engage with potential customers.

Lead Qualification

Conduct thorough research to gather information about prospects and understand their pain points.

Lead Nurturing

Engage with leads through multiple touchpoints to educate them about Darwinbox’s value proposition and build relationships. Understand their challenges and needs to position Darwinbox as a solution.

Value Demonstrations

Collaborate with sales to schedule product demos for qualified leads. Ensure a smooth handoff of leads to the sales team.

CRM Hygiene Management

Enter accurate and up-to-date information about leads, activities, and interactions into the CRM. Track progress and update sales opportunities accordingly.

Deal Closure Push

Partner with sales to navigate through the internal red-tape of the prospect and build multiple champions to bring the deal home.

Critical Performance Metrics:

• Monthly Metrics: Number of sales qualified opportunities
• Quarterly Metrics: Pipeline $$ value generated
• Half Yearly Metric: Number of customers won through SDR sourced pipeline
• Annual Metric: Revenue $$ value generated

Key Relationships You Will Build:

Sales

Partner with sales to hunt qualified opportunities, build pipeline, and close deals.

Marketing

Work closely with marketing to align efforts, share insights, and provide feedback on lead quality and conversion rates.

Continuously refine strategies and tactics based on feedback and market trends

Who Should Apply

• 4 - 8 years in B2B SaaS in the inside sales function/SDR.
• Arabic Speaking is must.
• Excellent verbal and written communication skills to engage with prospects effectively. Ability to build rapport and establish long-term relationships with prospects.
• A passion for sales and a drive to exceed targets. Ability to handle rejection and persist in pursuing leads.
• Comfortable using sales software and tools, including CRM systems and sales engagement platforms. Ability to quickly learn and adapt to new technologies.
• Strong attention to detail and ability to multitask in a fast-paced environment. Excellent time management skills to prioritize tasks effectively.