Sales Coordinator - Groups & Events (UAE National)

Destination Hotels; Abu Dhabi; In loco; AED 112.000 - 167.000; Tempo pieno

Descrizione del lavoro

Park Hyatt Abu Dhabi, operated by Hyatt, seeks a Sales Coordinator - Groups & Events to support department efficiency in line with Hyatt standards. You will handle group and banqueting leads, maintain client relationships from initial proposal to onsite liaison, and coordinate with sales managers on corporate issues.

Proficiency in Opera/Envision, strong MS Office skills, and exceptional interpersonal abilities are essential.

Competenze

• Excellent interpersonal skills to deal effectively with business contacts and maintain a professional appearance.
• Good knowledge of MS Office tools (Word, Excel, PowerPoint).

Mansioni

• Handle leads from the sales team and direct client inquiries for group and banqueting requests.
• Maintain close liaison with clients from proposal to onsite coordination between hotel and organizer.
• Coordinate with sales account managers on corporate or group issues and track bookings for confirmation.
• Review weekly function blocks to keep live business on the books and traced.
• Develop conference and incentive sales proposals to win Park Hyatt Abu Dhabi business.
• Gain proficiency in Opera and Envision to check reservations, room type availability, and function space.
• Apply correct booking procedures for group room allocations, meeting setups, catering terms, and contracts.
• Ensure events are executed in an innovative, stylish fashion reflecting positively on the client’s event and brand.
• Attend and participate in site inspections.

Conoscenze

Interpersonal skills

MS Office

Strumenti

MS Office

Descrizione del lavoro

Summary

Sales Coordinator - Groups & Events

You will be responsibleto assist with theefficient runningofthe department in line with Hyatt's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is live and traced, and tracked for confirmation
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer's event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.

Qualifications

• Minimum 1 year of relevant work experience in the hotel operations.
• Good knowledge of MS Office.
• Excellent interpersonal skills in order to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
• Work experience as a Sales Coordinator and within the GCC region is an added benefit.