Sales Coordinator - Groups & Events (UAE National)

Grand Hyatt; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Sales Coordinator for Groups & Events to support the department in line with Hyatt standards and client expectations. You will handle all leads from the sales team and direct client inquiries for group and banqueting requests, maintaining strong relationships from proposal through onsite liaison.

You will also coordinate with sales managers on corporate or group issues, review weekly blocks for live status, and develop proposals to win business.

Qualifications

• Minimum 1 year of relevant hotel operations experience.
• Proficient in MS Office and hotel systems.
• Excellent interpersonal and professional presentation skills.
• Experience as a Sales Coordinator, GCC region a plus.

Responsibilities

• Handle sales leads and client inquiries for group and banqueting requests.
• Maintain close client relationships from proposal to onsite liaison.
• Coordinate with sales account managers on corporate or group issues.
• Review weekly function blocks to keep business live and traced.
• Develop conference and incentive sales proposals to win business.
• Be proficient in Opera and Envision for reservations and space checks.
• Ensure accurate booking procedures for group rooms, setups, and catering.
• Represent Park Hyatt Abu Dhabi at site inspections and client entertainments.

Skills

MS Office

Interpersonal skills

Sales coordination experience

Client relations

GCC region experience

Tools

Opera System

Envision System

Job description

Organization- Park Hyatt Abu Dhabi

Summary

Sales Coordinator - Groups & Events

You will be responsible to assist with the efficient running of the department in line with Hyatt's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is live and traced, and tracked for confirmation
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer's event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.

Qualifications

• Minimum 1 year of relevant work experience in the hotel operations.
• Good knowledge of MS Office.
• Excellent interpersonal skills in order to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
• Work experience as a Sales Coordinator and within the GCC region is an added benefit.