Sales Coordinator - Groups & Events (UAE National)

Park Hyatt; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Sales Coordinator for Groups & Events to assist in the smooth operation of the department in line with Hyatt’s standards. You will manage leads, coordinate with clients from proposal to onsite events, and work with sales managers on group issues, ensuring bookings and events reflect the premium Park Hyatt brand.

The role requires hotel operations experience, strong MS Office skills, and excellent interpersonal abilities to engage with clients and colleagues

Qualifications

• Minimum 1 year of relevant work experience in hotel operations.
• Strong knowledge of MS Office and computer systems.
• Excellent interpersonal skills to liaise with clients, managers and suppliers.

Responsibilities

• Handle leads from the sales team and direct client inquiries for group and banqueting requests.
• Maintain relationships with clients from proposal to onsite liaison between hotel and organizer.
• Coordinate with sales account managers on corporate or group issues and activities.
• Review weekly function blockers to keep all business on the books live and traceable.
• Develop conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• Demonstrate knowledge of Opera and Envision systems for reservations, room types and space availability.
• Ensure correct booking procedures for group room allocations, meetings, catering terms and contracts.
• Ensure events are delivered in an innovative, stylish fashion reflecting the brand image.

Skills

Interpersonal skills

Hotel operations experience

GCC region experience

Tools

MS Office

Job description

Sales Coordinator - Groups & Events

You will be responsible to assist with the efficient running of the department in line with Hyatt’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is “live” and traced, and tracked for confirmation
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.

Organization - Park Hyatt Abu Dhabi

Summary

Sales Coordinator - Groups & Events

You will be responsible to assist with the efficient running of the department in line with Hyatt’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is “live” and traced, and tracked for confirmation
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.

Qualifications

• Minimum 1 year of relevant work experience in the hotel operations.
• Good knowledge of MS Office.
• Excellent interpersonal skills in order to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
• Work experience as a Sales Coordinator and within the GCC region is an added benefit.