Sales Coordinator - AI and Operations

AlFuttaim; Dubai; On-site; AED 112,000 - 179,000; Full time

Job summary

Al-Futtaim seeks a Sales Coordinator - AI and Operations in Dubai to support the sales team with AI administration, automation workflows, and reporting. You will manage AI agents, optimize processes, and provide cross-functional coordination across Pricing, Credit, Operations, and Finance to improve efficiency and revenue visibility.

The role requires a digitally capable professional with experience in AI, Power BI, CRM platforms, and strong English communication.

Qualifications

• University qualification in Business, Marketing, Operations, or related field.
• Hands-on experience developing, administering, or working with AI agents.
• Fluent English communication required.

Responsibilities

• Administer AI agents used by the sales organization and manage access.
• Monitor AI outputs for quality and coordinate improvements.
• Coordinate workflows across Pricing, Credit, Operations, and Finance.
• Maintain sales SOPs, dashboards, and management reporting materials.
• Organize sales meetings, training, and team engagement activities.
• Provide confidential executive coordination support to Head of Sales.

Skills

AI agent administration

AI adoption

Workflow coordination

Cross-functional coordination

Presentation development

Diary management

Executive support

Sales coordination

Management reporting

Education

University qualification in Business, Marketing, Operations or related

Tools

Microsoft Copilot

Copilot Studio

Power BI

Power Apps

CRM systems

Microsoft Office

Job description

Sales Coordinator - AI and Operations Job Snapshot Role: Sales Coordinator - AI and Operations Location: Dubai, United Arab Emirates Industry: Real Estate Function: Sales Support-Assistance Experience: Relevant sales coordination and AI experience Job Type: Full-time

Position Overview

Sales Coordinator - AI and Operations in Dubai, United Arab Emirates is a Real Estate opportunity supporting Al-Futtaim 's sales organization through AI administration, cross-functional workflow coordination, reporting, process governance, and executive support. The role is designed for a digitally capable sales professional who can manage AI agents, improve adoption of automation tools, coordinate commercial processes, and give sales leadership greater visibility of priorities while enabling the wider team to concentrate on customers, pipeline progression, and revenue growth.

Job Details

Country: United Arab Emirates City: Dubai Industry: Real Estate Function: Sales Support-Assistance Salary: 10000-16000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Sales Coordinator operates at the intersection of people, processes, technology, and commercial execution. Beyond traditional sales administration, the position takes responsibility for maintaining AI agents used by the sales team and ensuring these tools generate practical productivity gains. The coordinator also connects Sales with Pricing, Credit, Operations, Finance, Contract Origination, and Customer Service, helping prevent delays and maintaining clear accountability across workflows that influence commercial performance.

Key Responsibilities

• Administer AI agents used by the sales organization, including user access, knowledge inputs, workflow changes, and ongoing process updates.
• Monitor AI-generated outputs for relevance and quality, escalating technical or operational issues when intervention is required.
• Coordinate enhancements to AI agents based on changing sales requirements, user feedback, and identified productivity opportunities.
• Encourage effective adoption of AI tools across the team and provide practical guidance on their daily application.
• Track AI usage, output quality, user adoption, and measurable productivity benefits.
• Gather feedback from sales users and translate recurring requirements into improvement actions.
• Coordinate workflows involving Pricing, Credit, Operations, Finance, Contract Origination, and Customer Service.
• Track approvals, deliverables, dependencies, and outstanding actions to keep sales processes moving within agreed timelines.
• Maintain accurate sales SOPs that provide clear responsibilities and support consistent execution.
• Identify opportunities to streamline workflows and contribute to continuous process improvement.
• Maintain action trackers, process dashboards, meeting records, and management reporting materials.
• Highlight overdue actions, operational risks, and priority items requiring management attention.
• Coordinate sales meetings, workshops, customer events, recognition programmes, and team engagement activities within approved budgets.
• Organize onboarding requirements and coordinate training schedules for sales team members.
• Maintain visibility of leave schedules, internal communications, documentation, and routine team administration.
• Provide confidential executive coordination support to the Head of Sales.
• Manage diaries, meetings, agendas, correspondence, follow-ups, and priority action tracking for sales leadership.
• Prepare information and presentation materials required for management discussions and business reviews.
• Maintain organized document control and ensure important sales information remains current and accessible.
• Balance multiple competing priorities while maintaining accuracy, confidentiality, and timely execution.

Ideal Profile

• University qualification in Business, Marketing, Operations, or a related discipline is preferred.
• Relevant experience supporting sales operations, commercial teams, business processes, or senior sales leadership.
• Hands‑on experience developing, administering, or regularly working with AI agents.
• High proficiency with Microsoft Copilot and Copilot Studio.
• Practical experience using PowerBI for dashboards, reporting, and management visibility.
• Strong working knowledge of Power Apps, Microsoft Office, and CRM platforms.
• Comfortable translating business requirements into AI-assisted workflows and process improvements.
• Able to coordinate activities across several departments without losing visibility of deadlines or accountability.
• Strong interpersonal and negotiation skills suited to cross‑functional stakeholder management.
• Confident presentation and written communication abilities.
• Capable of handling confidential executive and commercial information professionally.
• Strong organizational skills with the ability to manage simultaneous operational priorities.
• Fluent English communication is required.
• Arabic language capability is an advantage.

Skills Set

• AI agent administration
• Microsoft Copilot
• Copilot Studio
• Power BI
• Power Apps
• CRM systems
• Microsoft Office
• Sales coordination
• Sales operations
• Sales process management
• Workflow coordination
• Process automation
• AI adoption
• AI output monitoring
• Sales SOP management
• Process improvement
• Dashboard management
• Management reporting
• Action tracking
• Executive support
• Diary management
• Meeting coordination
• Customer event coordination
• Document control
• Cross-functional coordination
• Commercial operations
• Sales team onboarding
• Presentation development

Why Join Us

This position combines sales operations with rapidly expanding AI and automation capabilities, creating valuable exposure beyond conventional coordination work. The successful candidate can develop practical expertise in Copilot, AI agents, PowerBI, workflow improvement, commercial governance, and executive‑level support while contributing to a major Real Estate business. The breadth of Al‑Futtaim 's property portfolio and commercial operations also provides a strong environment for longer‑term development in sales operations, digital transformation, and commercial management.

About the Company

Al‑Futtaim is a diversified privately held regional group headquartered in Dubai, United Arab Emirates. Al‑Futtaim Group Real Estate manages a substantial property portfolio across the MENA region, covering master planning, development, sales, leasing, construction, asset management, and operations. Its major destinations include Dubai Festival City, while its wider property activities encompass residential, commercial, retail, hospitality, educational, and healthcare developments.