Senior Associate - Sales Data Analytics

Majid Al Futtaim; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

Majid Al Futtaim is seeking a Senior Associate - Sales Data Analytics in Dubai to transform operational data into dashboards and management insights for Sales Operations and related teams.

You will analyze property sales, payments, broker activity, and CRM records to support forecasting, performance reviews, and strategic decision-making within a major regional organization.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related discipline.
• 1-3 years of experience in data analysis, sales operations, commercial reporting, CRM analysis, or business intelligence.
• Strong analytical ability with confidence interpreting operational and financial data.
• Advanced Microsoft Excel skills, including pivot tables, lookup functions, formulas, data cleaning, and basic modelling.
• Working knowledge of CRM platforms such as Salesforce.

Responsibilities

• Analyze property sales, customer transactions, collections, broker activity, and operational performance data.
• Identify commercial trends, emerging risks, performance gaps, and opportunities for improvement.
• Monitor sales conversion rates, booking progress, collection levels, payment delays, defaulters, and broker productivity.
• Develop dashboards that provide clear visibility into sales and collection performance.
• Prepare concise presentations for leadership reviews, operational meetings, and performance discussions.
• Convert analytical findings into practical recommendations for Sales Operations and related business teams.
• Maintain accurate sales, customer, broker, and transaction information within CRM platforms.
• Perform regular data validation checks to identify missing, duplicated, inconsistent, or outdated records.
• Coordinate with CRM teams to resolve system and data‑quality issues.
• Work with Sales, Finance, Legal, and Collections stakeholders to reconcile figures and confirm reporting accuracy.
• Support sales forecasting, collection projections, target monitoring, and periodic performance reporting.
• Track broker contribution, conversion outcomes, transaction volumes, and collection behaviour.
• Investigate unusual data movements and explain the operational factors affecting reported performance.
• Improve recurring reports through standardized templates, formulas, automation, and documented processes.
• Maintain data definitions, reporting logic, calculation methods, and quality assurance procedures.
• Reduce manual reporting effort by identifying repeatable analytical and data‑processing tasks.
• Prepare ad hoc analysis in response to management questions and changing commercial priorities.
• Protect confidential customer, financial, sales, and broker information.
• Maintain organized reporting files, source data, dashboards, and supporting documentation.
• Support continuous improvement across sales operations, CRM administration, collections tracking, and management reporting.

Skills

Sales data analysis

Real estate analytics

CRM data management

Sales forecasting

PowerPoint presentations

Microsoft Excel

Pivot tables

Lookup functions

Data validation

Data quality management

Dashboard development

Data documentation

Cross-functional collaboration

Management insights

Education

Bachelor's degree in Business/Finance/Data Analytics

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

Overview

Senior Associate - Sales Data Analytics in Dubai, United Arab Emirates is a Real Estate opportunity supporting sales operations through accurate reporting, commercial analysis, and performance insights. Majid Al Futtaim is hiring a detail-focused analyst to evaluate sales, collections, broker activity, customer transactions, and CRM records while helping leadership make informed operational and financial decisions.

Job Details

Country: United Arab Emirates
City: Dubai
Industry: Real Estate
Function: Analyst
Salary: 12000-18000 (Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.)
Gender: Any
Nationality: Any
Job Type: Full-time

Role Context

The Senior Associate - Sales Data Analytics will provide the Sales Operations team with reliable information on property sales, customer payments, collection progress, broker productivity, conversion rates, and transaction performance. The position turns large volumes of operational data into structured dashboards, management reports, and actionable recommendations. Accurate analysis will help the business detect collection risks, identify underperforming sales channels, improve broker effectiveness, strengthen forecasting, and maintain confidence in customer and transaction records. The role will also improve reporting efficiency by introducing automation, consistent data definitions, and documented quality controls.

Key Responsibilities

• Analyze property sales, customer transactions, collections, broker activity, and operational performance data.
• Identify commercial trends, emerging risks, performance gaps, and opportunities for improvement.
• Monitor sales conversion rates, booking progress, collection levels, payment delays, defaulters, and broker productivity.
• Develop dashboards that provide clear visibility into sales and collection performance.
• Prepare concise presentations for leadership reviews, operational meetings, and performance discussions.
• Convert analytical findings into practical recommendations for Sales Operations and related business teams.
• Maintain accurate sales, customer, broker, and transaction information within CRM platforms.
• Perform regular data validation checks to identify missing, duplicated, inconsistent, or outdated records.
• Coordinate with CRM teams to resolve system and data‑quality issues.
• Work with Sales, Finance, Legal, and Collections stakeholders to reconcile figures and confirm reporting accuracy.
• Support sales forecasting, collection projections, target monitoring, and periodic performance reporting.
• Track broker contribution, conversion outcomes, transaction volumes, and collection behaviour.
• Investigate unusual data movements and explain the operational factors affecting reported performance.
• Improve recurring reports through standardized templates, formulas, automation, and documented processes.
• Maintain data definitions, reporting logic, calculation methods, and quality assurance procedures.
• Reduce manual reporting effort by identifying repeatable analytical and data‑processing tasks.
• Prepare ad hoc analysis in response to management questions and changing commercial priorities.
• Protect confidential customer, financial, sales, and broker information.
• Maintain organized reporting files, source data, dashboards, and supporting documentation.
• Support continuous improvement across sales operations, CRM administration, collections tracking, and management reporting.

Ideal Profile

• Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related discipline.
• 1-3 years of experience in data analysis, sales operations, commercial reporting, CRM analysis, or business intelligence.
• Strong analytical ability with confidence interpreting operational and financial data.
• Advanced Microsoft Excel skills, including pivot tables, lookup functions, formulas, data cleaning, and basic modelling.
• Working knowledge of CRM platforms such as Salesforce.
• Ability to create clear and structured PowerPoint presentations from complex datasets.
• Understanding of sales cycles, customer transactions, collections, payment tracking, and performance indicators.
• Experience developing dashboards, management reports, and analytical summaries.
• Strong attention to detail and commitment to maintaining accurate records.
• Ability to identify inconsistencies and investigate their underlying causes.
• Organized approach to recurring reporting, deadlines, documentation, and data controls.
• Effective communication skills for working with Sales, Finance, Legal, CRM, and leadership teams.
• Reliable and methodical working style with the ability to manage confidential business information.
• Familiarity with real estate sales operations or property development is advantageous.

Skills Set

• Sales data analysis
• Real estate analytics
• Collections reporting
• Broker performance analysis
• Customer transaction analysis
• Sales conversion tracking
• Defaulter monitoring
• CRM data management
• Salesforce
• Microsoft Excel
• Pivot tables
• Lookup functions
• Basic financial modelling
• Dashboard development
• PowerPoint presentations
• Data validation
• Data quality management
• Sales forecasting
• Performance reporting
• Trend analysis
• Root cause analysis
• Reporting automation
• Data documentation
• Cross‑functional collaboration
• Management insights

Why Join Us

This position offers practical exposure to real estate sales, customer transactions, broker networks, collections, CRM systems, and commercial decision‑making within a major regional organization. The successful candidate will work with data that directly influences revenue visibility, collection performance, sales effectiveness, and management planning. The role provides a strong development path into business intelligence, commercial analytics, sales operations, CRM management, or real‑estate performance planning. It also offers opportunities to introduce improved dashboards, automated reporting, and stronger data standards across the development business.

About the Company

Majid Al Futtaim is a prominent regional organization with businesses across property development, shopping malls, retail, leisure, communities, and entertainment. Its development operations use customer, sales, broker, and financial insights to support informed decisions, efficient transactions, and high‑quality residential and mixed‑use projects.