Sales Coordinator

Guerlain; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Guerlain Dubai is seeking a Sales Coordinator to support the Sales Manager in commercial activities across multiple accounts, ensuring timely order follow-ups and performance tracking of sell-in/sell-out.

The role requires fluency in English and French, strong MS Office, SAP and Power BI knowledge, and a solid understanding of the luxury beauty sector; familiarity with regulatory processes is an advantage.

Qualifications

• Bachelor or Master in Business Management or equivalent in an international environment.
• Fluent in English and French; Arabic is a plus.
• Excellent MS Office skills (Excel in particular).
• Knowledge of Luxury and Beauty industry.
• Ability to multitask with strong analytical focus and attention to detail.

Responsibilities

• Sell-in management and follow up with accounts and retailers.
• Analyze orders per client and manage pricing/quotas.
• Prepare monthly Sell-in forecasts with the Commercial Area Manager.
• Monitor stock cover at retailers/agents and alert on risks.
• Process purchase orders, invoices, claims and credits; report to Sales Manager.
• Prepare monthly novelties recap for order recommendations.
• Coordinate with Marketing on novelties forecasts and POSM plans.
• Update pricelists and ensure assortment aligns with brand priorities.
• Liaise with Regulatory to ensure market registrations.

Skills

Multitasking

Analytical

Team player

Detail oriented

Interpersonal skills

Education

Bachelor/Master in Business Management

Tools

SAP

Power BI

Job description

The Sales Coordinator will assist the Sales Manager in all commercial activities linked to several accounts in the region: agents and retailers daily management, orders follow up, Sell in / Sell out performance follow up.

Job Responsibilities

Main Responsibilities

• Sell in Management and follow up
• Order analysis and management per client, quota follow up with Business Demand Manager, push order (and organize & manage products returns and destructions).
• (Build up and) follow up monthly Sell in forecasts (Outlook) along with Commercial Area Manager and alert if any risk of business loss
• Analyze and monitor retailers /agents Warehouse stock cover to maintain stock cover target
• Supervise and follow up purchase orders creation, invoices payment, claims and credit notes and alert to Commercial Sales Manager if needed
• Prepare the monthly novelties recap for order recommendation to follow by the client
• Work and build up along with Commercial Area Manager and Marketing team, novelties forecasts (FAST) & ensure a monthly follow up of Sell in vs forecasts (both on sales products and POSM)
• Update and share pricelist novelties as well as following closely with retailers the 3 axes assortment in line with Brand priorities and recommendations / update Guerlain order form
• Liaise with regulatory department to ensure the legal registration of all the needs per market.

Budget & expenses follow up

• Support the Commercial Sales Manager in the expenses and budget follow up / participate to budget exercises / P&L monitoring
• A&P follow up to be in line with budget
• Expenses follow up: building a file and tracker to follow expenses vs budget and share any alert to Commercial Sales Manager

Trade activities support

• Prepare and follow up (with Retailer Supply team) the orders linked to Trade activities along with Commercial Area Manager
• Along with Merchandising team and retailer supply team, prepare the order linked to POSM, tester, etc. to ensure the perfect execution in store
• Monthly follow up and shipment of POSM, testers, Merchandising elements in line with Brand launches and priorities / to be organized in collaboration with Sales Supervisors

Business Analysis

• Consolidate and follow up, on a monthly basis, Sell out performance by client to upload through PowerBi tool
• Monthly reporting to be done

Profile

Bachelor or Master degree in Business Management or Equivalent Relevant experience within an international environment Language: fluent in English and French. Arabic is a plus Computer skills: excellent in Microsoft Office. SAP and PowerBi knowledge is a plus Good knowledge of Luxury and Beauty industry Ability to multitasks while managing priorities Analytical skills and business oriented. Very good sense of details and rigor, proactive and autonomous attitude Team worker and team spirit. Excellent interpersonal skills