Sales & Logistics Coordinator

Client of AW Connect; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Client of AW Connect is seeking an organised, detail-oriented logistics professional to manage end-to-end order-to-invoice processes and oversee international inbound and outbound shipments. The role requires coordinating with suppliers, warehouses, and cross-functional teams to ensure accuracy, compliance and timely delivery.

The ideal candidate will have hands-on logistics experience in an international environment, strong communication skills in English and French, and proficiency with ERP

Qualifications

• Experience in sales administration, logistics coordination, import/export operations or supply chain management.
• Hands-on experience managing international shipments, freight forwarders and customs documentation.
• Proficiency with ERP systems, Excel and logistics tracking tools.

Responsibilities

• Manage order-to-invoice process across sales, purchasing, logistics and finance.
• Coordinate international inbound shipments by sea, air and road; monitor customs docs.
• Coordinate outbound shipments with warehouses and transport providers and ensure timely delivery.
• Maintain ERP/CRM records and generate operational reports to drive improvements.

Skills

Logistics coordination

Order management

Cross-functional communication

ERP systems

Tools

ERP systems

CRM platforms

MS Excel

Job description

We are looking for an organised detail-oriented professional with strong coordination skills hands-on logistics experience and the ability to manage multiple priorities in an international business environment

Key Responsibilities

Sales Administration amp Order Management

• Manage the complete order-to-invoice process including order entry validation delivery and invoicing
• Coordinate B2B and B2C orders ensuring accuracy and compliance with internal procedures
• Monitor purchasing forecasts inventory levels and product availability to minimise stock shortages
• Maintain effective communication between sales purchasing logistics and finance teams
• Ensure timely order fulfilment and a high standard of customer service

Import amp Inbound Logistics

• Coordinate international inbound shipments by sea air and road from suppliers to warehouses
• Manage supplier-to-supplier shipments involving raw materials components and semi-finished goods
• Coordinate cross-trade shipments between third countries including documentation and delivery tracking
• Liaise with suppliers freight forwarders carriers customs brokers and warehouses
• Prepare and verify shipping and customs documentation including commercial invoices packing lists certificates of origin Incoterms and HS codes
• Monitor shipment schedules customs clearance and delivery timelines

Export amp Outbound Logistics

• Coordinate B2B and B2C outbound shipments with warehouses and transport providers
• Verify shipping documentation labelling and delivery requirements
• Arrange daily collections and monitor shipments through final delivery
• Manage logistics partner relationships and resolve shipment delays discrepancies and delivery issues
• Ensure compliance with shipping procedures and customer requirements

Systems Reporting amp Process Improvement

• Maintain accurate order shipment and delivery records within ERP and tracking systems
• Act as a key user for ERP CRM and customer platforms supporting system improvements
• Monitor operational KPIs including order processing times delivery performance and service levels
• Track logistics costs investigate discrepancies and identify opportunities for optimisation
• Prepare regular operational reports and contribute to process improvement initiatives

Qualifications

• Fluency in French is mandatory, with strong English communication skills.
• Relevant professional experience in sales administration, logistics coordination, import/export operations or supply chain management.
• Hands-on experience managing international shipments, freight forwarders and customs documentation.
• Good understanding of Incoterms, HS codes, import/export procedures and cross-trade operations.
• Experience coordinating B2B and B2C orders and managing order-to-invoice processes.
• Proficiency with ERP systems, Microsoft Excel and logistics tracking tools.
• Strong organisational skills, attention to detail and ability to manage multiple shipments and deadlines.
• Excellent communication and coordination skills when working with international suppliers and cross-functional teams.
• Ability to work independently and resolve operational issues proactively.

The ideal candidate combines strong sales administration capabilities with practical international logistics experience. They should be comfortable managing the entire process from customer order through shipment and delivery, while maintaining accurate records and coordinating with multiple stakeholders. Experience working in an international retail, apparel, consumer goods, distribution or trading environment would be advantageous.