Sales Manager

Dubai Syndicate; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Dubai Syndicate seeks an experienced manager to lead retail sales and store operations across 16 outlets in the GCC. The role emphasizes achieving budgeted targets, optimizing processes, and developing staff to drive commercial performance.

The ideal candidate has a business degree, 4+ years in retail sales/ops, and strong communication in Arabic and English. FMCG/consumer goods familiarity is a plus, with a results-driven leadership style.

Qualifications

• Degree in Business Administration, Marketing or equivalent.
• Minimum 4 years in sales and/or operation retail management.
• Retail, FMCG or consumer goods management is preferred.
• Fluency in Arabic and English languages.

Responsibilities

• Achieving yearly budgeted sales and profit targets.
• Managing day-to-day overall stores operation across outlets.
• Optimizing operational efficiency and effectiveness.
• Ensuring adherence to operational and sales standards at the stores.
• Preparation of yearly sales and operational budget.
• Recruiting and developing personnel skills to meet requirements.
• Any additional duties requested by senior management.
• Identifying and evaluating sales within retail stores and distribution.
• Coordinating sales staff training programs.
• Recommending operational changes and improvements.
• Creating high standards of customer service.

Skills

Excellent communication

Adaptive & creative

Goals and team oriented

Arabic and English fluency

Education

Degree in Business Administration/Marketing or equivalent

Job description

Experience: 10 years

Education: Degree in Business Administration, Marketing or equivalent

Salary package : Upto 18K

Required skills

• Degree in Business Administration, Marketing or equivalent
• Minimum 4 years in sales and/or operation retail management
• Excellent Communication and interpersonal skills
• Retail, FMCG or consumer goods management is preferred
• Adaptive & Creative
• Goals and team oriented
• Brands management is a plus
• Fluency in Arabic and English languages

A self-motivated, well-organized, and results-driven manager with a strong focus on achieving sales targets and managing P&L responsibilities. Extensive experience in retail sales and operations, with excellent personnel management and leadership skills. Strong knowledge of brand management, business operations, team development, and driving overall commercial performance

Duties and Responsibilities

• Achieving yearly budgeted sales and profit targets
• Managing day-to-day overall stores operation
• Optimizing operational efficiency and effectiveness
• Ensuring adherence to operational and sales and stores standards at the stores
• Preparation of yearly sales and operational budget
• Assessing, recruiting and developing personnel skills to meet operational and sales requirements
• Any additional duties requested by senior management
• Identifying and evaluating the sales per references within the retail stores and distribution
• Establishing, conducting and/or coordinating sales staff training programs
• Recommending operational improvements and/or changes
• Creating, ensuring and implementing high standards of customers' services plan
• Keeping awareness of the market trends by analyzing products and competitors

Tasks

• Manage 16 outlets around GCC region
• Monitoring collection of customers' database for future potential retail opportunities
• Ensuring adherence to company operation practices
• Keeping a good relationship with the mall management and liaising with them for any business related
• Creating and utilizing an operations manual
• Evaluating sales and operational employees performance
• Recommending, evaluating the offers at the store
• Assigning sales targets by category and salesman
• Achieving sales and profits targets as budgeted
• Developing, creating and recommending an incentive and commission plan for the sales staff
• Ensuring implementation of maintenance procedures for all operational requirements
• Establishing a reward & recognition program in coordination with HR
• Regularly conducting SWOT Analysis for the operation
• Recommending and evaluating leads for Business development and expan