Sales Coordinator

Crystal Gallery; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Crystal Gallery in Dubai seeks a Sales Coordinator to support the sales team and streamline the sales process. You will coordinate activities, maintain CRM data, and assist in developing sales strategies to improve customer satisfaction.

The role requires organizational prowess, strong communication, and the ability to work cross-functionally with marketing, finance, and operations to ensure timely orders and accurate reporting.

Qualifications

• Bachelor's degree in business or related field, or equivalent experience.
• Proven experience in sales support or coordination roles.
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with CRM software and Microsoft Office apps (Excel/PowerPoint).

Responsibilities

• Assist the sales team with day-to-day activities, orders, and documentation.
• Coordinate sales appointments, meetings, and events.
• Respond to customer inquiries with product information and support.
• Collaborate with marketing to develop and distribute sales materials.
• Maintain accurate sales data, CRM records, and market trends.
• Prepare sales reports, forecasts, and performance metrics.
• Coordinate with finance on orders, invoices, and payments.
• Support development and execution of sales strategies and pricing policies.
• Monitor inventory and coordinate with operations for product availability.
• Build strong customer relationships and address concerns promptly.

Skills

Strong organizational abilities

Excellent communication

Interpersonal skills

Attention to detail

CRM proficiency

Education

Bachelor's degree in business administration, marketing, or a related field

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Job Title: Sales Coordinator

The Sales Coordinator is responsible for providing administrative support to the sales team and facilitating the sales process. This role involves coordinating sales activities, maintaining customer relationships, and assisting in the development and execution of sales strategies. The Sales Coordinator works closely with various departments, including marketing, customer service, and finance, to ensure efficient sales operations and customer satisfaction.

Duties and Responsibilities

• Assist the sales team in day-to-day activities, including order processing, tracking, and managing sales documentation.
• Coordinate and schedule sales appointments, meetings, and events.
• Respond to customer inquiries and provide product information and assistance.
• Collaborate with the marketing team to develop and distribute sales materials, presentations, and proposals.
• Maintain accurate records of sales data, customer interactions, and market trends using CRM (Customer Relationship Management) software.
• Prepare and analyze sales reports, forecasts, and performance metrics for sales management.
• Collaborate with the finance department to ensure timely and accurate processing of sales orders, invoices, and payments.
• Assist in the development and implementation of sales strategies, promotional campaigns, and pricing policies.
• Monitor inventory levels and coordinate with the operations team to ensure product availability.
• Build and maintain strong relationships with customers, ensuring their needs are met and addressing any concerns or issues that arise.
• Stay updated on industry trends, market conditions, and competitors' activities to identify new sales opportunities.
• Provide administrative support to the sales team, including travel arrangements, expense tracking, and meeting coordination.
• Collaborate with cross-functional teams to streamline sales processes and improve overall efficiency.
• Participate in sales meetings, training programs, and professional development activities to enhance sales knowledge and skills.

Qualifications and Skills

• Bachelor's degree in business administration, marketing, or a related field (or equivalent work experience).
• Proven experience in sales support or coordination roles.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite (particularly Excel and PowerPoint).

Job Types: Full-time, Permanent