Sales Coordinator

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to support the sales office, ensuring an organized filing system and efficient access to required data. The role involves preparing letters, updating the sales database, and handling communications for senior staff.

You will maintain prompt follow-up processes, manage inquiries when the sales team is unavailable, and ensure timely month-end reporting.

Qualifications

• College diploma and relevant previous work experiences.
• Good computer skills and perfect command of English.
• Other language skills are an asset.

Responsibilities

• Prepare and type sales team letters and update the sales database.
• Compose letters, memos, faxes and other mail for the Director of Sales and executives.
• Maintain a prompt follow-up and trace system for all correspondences.
• Handle incoming calls and guest inquiries in the absence of the sales team.
• Ensure month-end sales report is completed and submitted on time.
• Ensure all sales-related correspondence is sent within 24 hours.

Skills

Computer skills

English fluency

Communication

Teamwork

Education

College diploma

Tools

Sales database system

Job description

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as-

• Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used

Skills

Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results