Sales Coordinator

RAK Middle East Traders LLC; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

RAK Middle East Traders LLC in Dubai is seeking a Sales Coordinator to provide administrative and operational support to the sales team, handling inquiries, quotes, records, and CRM data. The role requires coordination with internal departments to ensure smooth processes and strong customer service.

The ideal candidate has a Bachelor's degree in a related field and 2+ years in sales support or coordination, strong MS Office skills, and familiarity with CRM systems.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 2+ years of experience in sales support, sales coordination, or customer service.
• Proficiency in Microsoft Office (Excel & Word).
• Experience with Microsoft Dynamics 365 Business Central software is preferred.

Responsibilities

• Support the sales team with day-to-day administrative tasks.
• Process customer quotations and sales documentation accurately.
• Maintain and update customer records, sales databases and CRM systems.
• Handle customer inquiries and provide prompt responses regarding products, orders and services.
• Prepare sales reports.
• Schedule meetings and appointments for the sales team.
• Prepare contracts, proposals and other sales-related documents.
• Ensure proper filing and documentation of sales records.
• Prepare comprehensive product documentation and coordinate with customers to obtain formal approval for project requirements and specifications.

Skills

Communication

Attention to detail

Multitasking

Customer focus

Problem solving

Teamwork

Time management

Education

Bachelor's degree in Business Administration, Marketing, Sales, or a related field

Tools

Microsoft Office

Microsoft Dynamics 365 Business Central

Job description

Job description

Sales Coordinator

Department

Sales

Reports To

Sales Head

Job Summary

The sales Coordinator provides administrative and operational support to the sales team to ensure smooth sales processes and excellent customer service. The role involves managing customer inquiries, preparing sales quotes, maintaining sales records, preparing reports, coordinating with internal departments, and supporting sales activities to help achieve business targets.

Key Responsibilities

• Support the sales team with day-to-day administrative tasks.
• Process customer quotations and sales documentation accurately.
• Maintain and update customer records, sales databases and CRM systems.
• Handle customer inquiries and provide prompt responses regarding products, orders and services.
• Prepare sales reports.
• Schedule meetings and appointments for the sales team.
• Prepare contracts, proposals and other sales-related documents.
• Ensure proper filing and documentation of sales records.
• Prepare comprehensive product documentation and coordinate with customers to obtain formal approval for project requirements and specifications.

Location

Dubai

Employment Type

Full-Time

Work Location

In person Required

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 2+ years of experience in sales support, sales coordination, or customer service.
• Proficiency in Microsoft Office (Excel & Word).
• Experience with Microsoft Dynamics 365 Business Central software is preferred.

Required Skills

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and manage priorities effectively.
• Customer-focused mindset.
• Problem-solving and analytical skills.
• Teamwork and collaboration.
• Time management and organizational abilities.