Sales Coordinator

Acme Services Private Limited; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Acme Services Private Limited is seeking a Sales Support professional in Dubai to assist the sales team with daily operations, manage customer inquiries, and maintain records in the CRM system.

Responsibilities include preparing reports, coordinating presentations and contracts, processing orders, and ensuring timely delivery while facilitating cross-department collaboration across logistics, finance, and marketing.

Qualifications

• Experience in supporting sales teams and preparing reports.
• Ability to manage customer inquiries and maintain records.
• Strong coordination with production, logistics, finance and marketing.

Responsibilities

• Assist the sales team with daily operations.
• Prepare sales reports and track performance.
• Coordinate and prepare presentations, proposals, and contracts for clients.
• Maintain customer interactions in the CRM system.
• Coordinate the processing of sales orders and ensure timely delivery.
• Facilitate communication between sales, production and other departments to align goals.
• Organize and coordinate sales meetings, training sessions, and events.

Skills

CRM proficiency

Customer relations

Sales support

Data analysis

Cross-functional collab

Order processing

Communication

Tools

CRM system

Job description

Job Description:

Sales Support:

• Assist the sales team in daily operations, including

• managing schedules, preparing sales reports, and

• tracking sales performance.

• Coordinate and prepare sales presentations, proposals,

• and contracts for clients.

• Maintain accurate records of customer interactions and

• sales activities in the CRM system.

Customer Relationship Management:

• Serve as the primary point of contact for customer

• inquiries and support requests.

• Build and maintain strong relationships with clients to

• ensure satisfaction and loyalty.

• Follow up on leads and assist in nurturing prospects through the sales pipeline.

Order Processing:

• Coordinate the processing of sales orders and ensure

• timely delivery of products/services.

• Collaborate with the production team to manage

• Inventory, fulfil customer orders, and ensure product availability.

• Monitor order status and communicate updates to clients.

Cross-Departmental Coordination:

• Facilitate communication between the sales team,

• production, and other departments (e.g., logistics, finance,

• marketing) to ensure alignment on goals and priorities.

• Work with external partners and suppliers to streamline

• operations and enhance service delivery.

• Organize and participate in interdepartmental meetings to

• discuss sales forecasts, production schedules, and inventory management.

Sales Reporting and Analysis:

• Prepare regular sales reports and presentations for management review.

• Analyse sales data to identify trends, opportunities, and areas for improvement.

• Assist in setting sales targets and tracking progress

• against goals.

Collaboration and Communication:

• Organize and coordinate sales meetings, training

• sessions, and events.

• Support the sales team in developing marketing strategies

• and promotional campaigns.

• Ensure clear and consistent communication across all

• teams involved in the sales process.