Sales Assistant - Store Operations

AlFuttaim; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Al-Futtaim is hiring a Sales Assistant for Store Operations in Abu Dhabi. The role focuses on welcoming customers, delivering product information, and ensuring optimal store presentation in a fast-paced retail environment.

You will assist in fitting rooms, upsell items, and perform cashier duties while maintaining high standards of service and accuracy in records. Minimum 1–2 years of retail experience is expected.

Qualifications

• High School Degree required.
• 1-2 years of retail sales experience.
• Proficient with CAD and design software (AutoCAD, SketchUp, Illustrator, Photoshop) to create visuals.
• Good verbal communication.
• Ability to stand for extended periods.
• Ability to perform some heavy lifting.

Responsibilities

• Greet customers promptly and create a positive first impression.
• Engage customers in a friendly and professional manner and provide product information.
• Assist customers in fitting rooms and upsell complementary items.
• Handle cash wrap efficiently and respond to customer requirements.
• Maintain store cleanliness and presentation standards during busy trading periods.
• Capture customer information accurately in the designated database.

Skills

Excellent customer service

Verbal communication

Organizational skills

Multitasking

CAD & design apps

Education

High School Degree

Tools

AutoCAD

SketchUp

Illustrator

Photoshop

Job description

Sales Assistant - Store Operations Job Snapshot Role: Sales Assistant Location: Abu Dhabi Emirate, United Arab Emirates Industry: Retail Function: Sales-Retail Experience: 1-2 years of retail sales experience Job Type: Full Time

Job DetailsCountry: United Arab Emirates City: Abu Dhabi Emirate Industry: Retail Function: Sales-Retail Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Customer Engagement

• Welcome customers promptly and create a positive first impression.
• Engage customers in a friendly and professional manner.
• Provide current and relevant information about available products.
• Understand customer requirements and assist throughout the shopping process.
• Thank customers when they leave the store and encourage future visits.
• Build positive customer relationships through attentive service.

Sales Support

• Contribute to store sales through effective customer engagement.
• Assist customers in fitting rooms and respond promptly when additional support is required.
• Identify suitable opportunities to add complementary items to a sale.
• Offer gift cards as part of the customer service process.
• Capture customer information accurately in the designated database.
• Provide efficient service at the cash wrap while addressing customer requirements.

Store Standards and Daily Operations

Maintaining a clean, organised, and customer-ready environment is an important part of the position. The Sales Assistant will support housekeeping activities, maintain assigned store areas, and help ensure visual presentation standards are consistently followed. The role also involves completing operational tasks assigned by store management while balancing customer service priorities during busy trading periods.

Required Skills

• Excellent customer service and interpersonal skills.
• Good verbal communication capability.
• Strong organisational and multitasking skills.
• Ability to maintain store cleanliness and presentation standards.
• Customer-focused and energetic working style.
• Ability to use CAD and visual design applications.
• Ability to work effectively in a physically active retail environment.

What Qualifies You for the Role

• High School Degree.
• 1-2 years of retail sales experience.
• Ability to use CAD and design applications such as AutoCAD, SketchUp, Illustrator, or Photoshop to create visuals.
• Good verbal communication skills.
• Ability to perform some heavy lifting.
• Ability to stand for a minimum of 8 hours.

About Al-Futtaim Retail

Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its operations combine physical retail with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms. The retail business includes colleagues from more than 100 nationalities across over 10 countries and forms part of Al-Futtaim 's wider regional business portfolio.