Sales Assistant - Retail

AlFuttaim; Dubai; On-site; AED 42,000 - 54,000; Full time

Job summary

Al-Futtaim Retail in Dubai, United Arab Emirates, is hiring a Sales Assistant to support store sales while delivering a positive customer experience. The role blends direct customer engagement with product guidance, fitting-room support, POS activities, store presentation and daily operations.

The ideal candidate has 1–2 years of retail experience, good verbal skills, and the ability to use CAD/design software. This is a full-time, on-site role based in Dubai.

Qualifications

• High School Diploma required.
• 1-2 years of retail sales experience.
• Strong customer service and communication skills.
• Ability to use CAD and design software such as AutoCAD, SketchUp, Illustrator, or Photoshop.

Responsibilities

• Maintain store cleanliness and presentation standards to provide customers with an organised and welcoming shopping environment.
• Create a positive first impression through an energetic, professional approach and adherence to the required dress code.
• Greet customers promptly and courteously when they enter the store.
• Provide current and relevant information about available products.
• Assist customers in fitting rooms and provide timely follow-up during their shopping experience.
• Identify appropriate opportunities to add complementary products to a sale.
• Deliver efficient service at the cash wrap and keep the checkout area clean and organised.
• Offer gift cards where appropriate and capture relevant customer information in the store database.
• Thank customers when they leave the store and encourage them to visit again.
• Complete additional store operational duties assigned by the management team.

Skills

Customer service

Verbal communication

Multitasking

Stamina

Education

High School Diploma

Tools

AutoCAD

SketchUp

Illustrator

Photoshop

Job description

Sales Assistant - Retail Job Snapshot

• Role: Sales Assistant
• Location: Dubai, United Arab Emirates
• Industry: Retail
• Function: Sales-Retail
• Experience: 1-2 years of retail sales experience
• Job Type: Full-time

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Retail
• Function: Sales-Retail
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full-time

Overview of the Role

Al-Futtaim Retail is hiring a Sales Assistant in Dubai, United Arab Emirates to support store sales while delivering a positive and attentive customer experience. The role combines direct customer engagement with product guidance, fitting-room support, point-of-sale activities, store presentation, and day-to-day operational duties. Candidates should have previous retail sales experience, good verbal communication skills, and the ability to use CAD and design applications to create visuals and plans.

What You Will Do

• Maintain store cleanliness and presentation standards to provide customers with an organised and welcoming shopping environment.
• Create a positive first impression through an energetic, professional approach and adherence to the required dress code.
• Greet customers promptly and courteously when they enter the store.
• Provide current and relevant information about available products.
• Assist customers in fitting rooms and provide timely follow-up during their shopping experience.
• Identify appropriate opportunities to add complementary products to a sale.
• Deliver efficient service at the cash wrap and keep the checkout area clean and organised.
• Offer gift cards where appropriate and capture relevant customer information in the store database.
• Thank customers when they leave the store and encourage them to visit again.
• Complete additional store operational duties assigned by the management team.

Required Skills

The position requires a strong customer-service orientation and the ability to manage several tasks effectively within an active retail environment. Candidates should have good verbal communication skills and sufficient physical stamina to remain standing for extended periods and perform some heavy lifting. The role also requires proficiency with computer-aided design and design software. Relevant applications identified for the position include AutoCAD, SketchUp, Illustrator, and Photoshop for preparing visuals and plans.

What Qualifies You for the Role

• High School Degree.
• 1-2 years of retail sales experience.
• Strong customer service skills.
• Ability to multitask effectively.
• Good verbal communication capabilities.
• Ability to use CAD and design packages such as AutoCAD, SketchUp, Illustrator, or Photoshop.
• Physical ability to work on your feet for extended periods and undertake some heavy lifting.

About Al-Futtaim Retail

Al-Futtaim Retail is part of Al-Futtaim and operates a portfolio of international retail brands across MENA and Southeast Asia. Its brand partnerships include IKEA, ACE, Marks and Spencer, and the Inditex Group, alongside brands such as Watsons and Kiabi. The retail business combines physical store operations with investment in digital innovation, AI, customer experience, and loyalty capabilities.