Sales Assistant - Retail Operations

AlFuttaim; Abu Dhabi; On-site; AED 45,000 - 73,000; Full time

Job summary

Al-Futtaim Retail in Abu Dhabi, UAE is seeking a Sales Assistant to support store sales and deliver a engaging customer experience. The role combines front-line selling and cashiering with fitting room support, store organization, and visual presentation responsibilities.

The position requires 1-2 years of retail sales experience, an energetic and service-focused mindset, and the ability to maintain store standards throughout daily operations. This is an on-site full-time role.

Qualifications

• High School Degree required.
• 1-2 years of retail sales experience.
• Ability to use CAD packages such as AutoCAD or SketchUp.
• Ability to use Illustrator or Photoshop to create visuals.
• Good verbal communication skills.
• Ability to perform some heavy lifting.
• Ability to stand for a minimum of 8 hours.

Responsibilities

• Welcome customers promptly with a friendly and professional approach.
• Provide accurate product information and assist customers throughout their shopping experience.
• Handle cash transactions efficiently and maintain a clean checkout area.
• Support fitting room operations and ensure service standards are met.
• Maintain store cleanliness and organization, and support visual presentation of merchandise.
• Assist management with daily store operations and fulfill assigned tasks.

Skills

Retail sales

Customer service

Customer engagement

Product communication

Add-on selling

Cash handling

Cash wrap operations

Store organization

Visual presentation

Fitting room service

Strong organizational skills

Multitasking ability

Good verbal communication

AutoCAD

SketchUp

Illustrator

Photoshop

Education

High School Degree

Tools

AutoCAD

SketchUp

Illustrator

Photoshop

Job description

Sales Assistant - Retail Operations Job Snapshot

Role: Sales Assistant

Location: Abu Dhabi, UAE

Industry: Retail

Function: Sales-Retail

Experience: 1-2 years of retail sales experience

Job Type: Full Time

Work Arrangement: On-site

Position Overview

Al-Futtaim Retail is hiring a Sales Assistant in Abu Dhabi, UAE within the Retail industry to support store sales while creating an engaging and efficient customer experience. The position combines front-line selling and customer assistance with cashiering, fitting room support, store organization, and visual presentation responsibilities. The role requires an energetic, service-focused approach and consistent attention to store standards throughout daily operations.

Job Details

Country: UAE

City: Abu Dhabi

Industry: Retail

Function: Sales-Retail

Salary: Not disclosed

Gender: No Preference

Candidate Nationality: Not specified

Job Type: Full Time

Work Arrangement: On-site

Role Context

The Sales Assistant contributes directly to store performance by welcoming customers, understanding their requirements, providing relevant product information, and supporting purchasing decisions. Alongside customer-facing responsibilities, the role includes operational duties that keep the store clean, organized, visually appealing, and ready for customers. The Sales Assistant will also complete tasks assigned by the store management team as part of normal retail operations.

Customer Engagement and Sales

• - Welcome customers promptly with a friendly and professional approach.
• - Create a positive first impression through energetic and attentive service.
• - Provide current and relevant product information.
• - Assist customers throughout their shopping experience.
• - Identify appropriate opportunities to add complementary items to purchases.
• - Offer gift cards where relevant.
• - Capture required customer information in the database to support future sales opportunities.
• - Build positive relationships through consistent customer interaction.

Customer Service

Deliver attentive service from the customer 's arrival through completion of the shopping experience. The Sales Assistant will respond promptly to customer needs, provide appropriate assistance, and ensure customers receive efficient service at different points within the store. Customers should be thanked sincerely when leaving and encouraged to visit again.

Cashiering and Transactions

• - Provide efficient service at the cash wrap.
• - Process customer transactions accurately.
• - Maintain a clean and organized cashier area.
• - Capture required customer details correctly.
• - Offer relevant additional products or services during checkout.
• - Ensure customer requirements are addressed before completing transactions.

Fitting Room Support

Provide timely assistance to customers using fitting rooms and maintain an appropriate level of service throughout their visit. The Sales Assistant will follow up with customers when needed while ensuring fitting room activities remain consistent with store service and operational standards.

Store Standards and Organization

• - Maintain a clean and organized retail environment.
• - Follow established store presentation standards.
• - Keep customer-facing areas ready for trading.
• - Complete housekeeping duties assigned by store management.
• - Support the visual presentation of merchandise.
• - Maintain orderly sales and service areas throughout the working day.

Required Skills

• - Retail sales.
• - Customer service.
• - Customer engagement.
• - Product communication.
• - Add-on selling.
• - Cash handling.
• - Cash wrap operations.
• - Store organization.
• - Visual presentation.
• - Fitting room service.
• - Strong organizational skills.
• - Multitasking ability.
• - Good verbal communication.
• - AutoCAD.
• - SketchUp.
• - Illustrator.
• - Photoshop.

Qualifications and Experience

• - High School Degree.
• - 1-2 years of retail sales experience.
• - Ability to use computer-aided design packages such as AutoCAD or SketchUp.
• - Ability to use Illustrator or Photoshop to create visuals.
• - Good verbal communication skills.
• - Ability to perform some heavy lifting.
• - Ability to stand for a minimum of 8 hours.

About Al-Futtaim Retail

Al-Futtaim Retail operates across MENA and Southeast Asia and works with international brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. The business combines physical retail operations with investment in digital innovation, AI capabilities, customer experience, and loyalty platforms. Its workforce represents more than 100 nationalities across more than 10 countries, supporting the continued development of Al-Futtaim 's retail operations