Sales Assistant - Retail Store Sales

AlFuttaim; Dubai; On-site; AED 39,060 - 58,032; Full time

Benefits offered by this job

Opportunity to work with leading retail brands in Dubai

Career development opportunities

Supportive and diverse work environment

Job summary

AlFuttaim in Dubai is seeking a Sales Assistant to provide excellent customer service and achieve sales targets through product knowledge and engagement. The role includes assisting customers, operating point of sale systems, and maintaining store standards.

The ideal candidate will have at least 2 years of retail experience, strong communication skills, and the ability to work in a fast-paced environment. Join AlFuttaim and be part of a diverse retail team.

Qualifications

• Minimum 2 years of experience in retail sales or customer service.
• Strong understanding of retail processes and store operations.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused environment.
• Attention to detail in transactions and merchandising standards.

Responsibilities

• Deliver high-quality customer service by assisting customers with product selection and inquiries.
• Provide professional advice based on strong product knowledge to support sales conversion.
• Operate point of sale systems accurately and follow cash handling procedures.
• Support stock receiving, shelving, and product replenishment activities.
• Ensure correct pricing, labeling, and ticketing to avoid discrepancies.
• Maintain visual merchandising standards and ensure attractive product displays.
• Participate in stock takes, product launches, and store events as required.
• Keep store areas clean and organized through regular housekeeping activities.
• Report process issues and collaborate with team members to improve operations.

Skills

Customer service and sales techniques

POS system operation and cash handling

Product knowledge and upselling skills

Stock management and merchandising

Communication and teamwork

Time management and multitasking

Education

Secondary school education or equivalent

Job description

Overview

Sales Assistant – Retail Store Sales

• Role: Sales Assistant
• Location: Dubai, UAE
• Industry: Retail
• Function: Retail Customer Service
• Experience: 2 years
• Job Type: Full-time Position
• Salary: 3500-5200 (estimate; confirm final offer with employer)
• Gender: Any
• Candidate Nationality: Any

The Sales Assistant position focuses on delivering excellent customer service and achieving sales targets through strong product knowledge and in-store engagement. The role supports daily retail operations while ensuring a clean, organized, and customer‑friendly shopping environment.

Key Responsibilities

• Deliver high‑quality customer service by assisting customers with product selection and inquiries.
• Provide professional advice based on strong product knowledge to support sales conversion.
• Operate point of sale systems accurately and follow cash handling procedures.
• Support stock receiving, shelving, and product replenishment activities.
• Ensure correct pricing, labeling, and ticketing to avoid discrepancies.
• Maintain visual merchandising standards and ensure attractive product displays.
• Participate in stock takes, product launches, and store events as required.
• Keep store areas clean and organized through regular housekeeping activities.
• Report process issues and collaborate with team members to improve operations.

Ideal Profile

• Minimum 2 years of experience in retail sales or customer service.
• Secondary school education or equivalent qualification.
• Strong understanding of retail processes and store operations.
• Good communication and interpersonal skills.
• Ability to work in a fast‑paced, customer‑focused environment.
• Attention to detail in transactions and merchandising standards.

Skills Set

• Customer service and sales techniques.
• POS system operation and cash handling.
• Product knowledge and upselling skills.
• Stock management and merchandising.
• Communication and teamwork.
• Time management and multitasking.

Why Join Us

• Opportunity to work with leading retail brands in Dubai, UAE.
• Exposure to dynamic retail operations and customer engagement.
• Career development opportunities within a large retail organization.
• Supportive and diverse work environment.
• Experience with international retail standards and practices.

About the Company

Al‑Futtaim Retail is a major retail division with a strong presence across the Middle East, offering a wide portfolio of global brands in lifestyle, home, and fashion segments. The company focuses on delivering high‑quality retail experiences while continuously expanding and developing its workforce across multiple markets.