Sales Assistant - Retail Customer Service

AlFuttaim; Abu Dhabi; On-site; AED 42,000 - 66,000; Full time

Job summary

Al-Futtaim Retail is hiring a Sales Assistant in Abu Dhabi Emirate, United Arab Emirates for a Retail role focused on customer service, sales support, and daily store operations. The position involves engaging customers, providing relevant product information, supporting fitting rooms and cash wrap activities, and maintaining an organised and visually appealing shopping environment.

The Sales Assistant will contribute to sales by delivering attentive service throughout the customer journey and

Qualifications

• 1-2 years of retail sales experience.

Responsibilities

• Welcome customers with a positive energy and present yourself professionally.
• Provide current and relevant product information to customers.
• Assist customers in fitting rooms and follow up promptly.
• Identify appropriate add-on sales opportunities.
• Offer efficient service at the cash wrap and support housekeeping as needed.
• Capture customer information in the designated database.
• Maintain store cleanliness and visual presentation standards.
• Complete operational duties as assigned by store management.

Skills

Retail sales experience

Job description

Sales Assistant - Retail Customer Service Job Snapshot

Role: Sales Assistant

Location: Abu Dhabi Emirate, United Arab Emirates

Industry: Retail

Function: Sales-Retail

Experience: 1-2 years of retail sales experience

Job Type: Full Time

Position Overview

Al-Futtaim Retail is hiring a Sales Assistant in Abu Dhabi Emirate, United Arab Emirates for a Retail role focused on customer service, sales support, and daily store operations. The position involves engaging customers, providing relevant product information, supporting fitting room and cash wrap activities, and maintaining an organised and visually appealing shopping environment. The Sales Assistant will contribute to sales by delivering attentive service throughout the customer journey and identifying suitable add-on opportunities. The role also supports housekeeping, visual presentation, and other operational duties assigned by store management.

Job Details

Country: United Arab Emirates

City: Abu Dhabi Emirate

Industry: Retail

Function: Sales-Retail

Salary: Not disclosed

Gender: No Preference

Candidate Nationality: Not specified

Job Type: Full Time

Work Arrangement: On-site

Customer Experience

• Welcome customers promptly with a positive and energetic approach.
• Maintain professional presentation and follow the required dress code.
• Create a welcoming first impression when customers enter the store.
• Engage customers courteously throughout their shopping experience.
• Thank customers when they leave and invite them to visit again.

Sales and Service

• Provide customers with current and relevant product information.
• Assist customers in fitting rooms and follow up with them promptly.
• Identify appropriate opportunities for add-on sales.
• Provide efficient service at the cash wrap.
• Offer gift cards where appropriate.
• Capture customer information in the designated database.
• Keep the cash wrap clean and organised throughout store operations.

Store Operations and Presentation

• Maintain store cleanliness and organisation according to established standards.
• Support housekeeping activities throughout assigned store areas.
• Help maintain visual presentation standards.
• Complete operational duties assigned by the store management team.